Puerto Rico Sample Letter for Return of Late Payment and Denial of Discount

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0188LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Dear [Customer's Name], I hope this letter finds you in good health and high spirits. I am writing to you regarding the late payment received for the invoice number [Invoice Number], dated [Date]. This letter serves as an official notice for the return of the late payment amount and, unfortunately, the denial of any discount previously offered. At [Your Company Name], we value our relationship with our esteemed customers and understand that unforeseen circumstances can sometimes lead to delays in payment. However, as per our payment terms and conditions, any payments received after the due date are subject to a late payment penalty fee. Regrettably, your payment was received [Number of Days] days after the payment was due, incurring a late payment penalty of [Late Payment Penalty Fee]. Consequently, the late payment amount of [Late Payment Amount] is being returned to you via [Payment Method], which should reflect in your account within [Number of Days] working days. Furthermore, I regret to inform you that the discount previously offered on the invoice in question cannot be granted due to the late payment received. We strictly adhere to our payment policies and are committed to treating all customers fairly. Thus, we are unable to make any exceptions in this particular case. We kindly request your cooperation in ensuring timely payments in the future, as any further delays may adversely affect our ability to provide you with the level of service you expect. Our company relies on prompt payments to maintain smooth operations and fulfill our obligations towards you. If you believe there is an error regarding the late payment charge or the denial of the discount, please feel free to contact our accounts department at [Your Contact Information]. We will be happy to address any concerns or questions you may have and work towards a satisfactory resolution. Thank you for your attention to this matter. We appreciate your understanding and continued support. Sincerely, [Your Name] [Your Company Name] [Your Contact Information] Keywords: Puerto Rico, late payment, denial of discount, invoice, payment terms, payment penalty, payment policies, customers, accounts department, payment method, cooperation, prompt payment, late payment charge, resolution, relationship, unforeseen circumstances, esteem, errors, level of service, attention, support.

Dear [Customer's Name], I hope this letter finds you in good health and high spirits. I am writing to you regarding the late payment received for the invoice number [Invoice Number], dated [Date]. This letter serves as an official notice for the return of the late payment amount and, unfortunately, the denial of any discount previously offered. At [Your Company Name], we value our relationship with our esteemed customers and understand that unforeseen circumstances can sometimes lead to delays in payment. However, as per our payment terms and conditions, any payments received after the due date are subject to a late payment penalty fee. Regrettably, your payment was received [Number of Days] days after the payment was due, incurring a late payment penalty of [Late Payment Penalty Fee]. Consequently, the late payment amount of [Late Payment Amount] is being returned to you via [Payment Method], which should reflect in your account within [Number of Days] working days. Furthermore, I regret to inform you that the discount previously offered on the invoice in question cannot be granted due to the late payment received. We strictly adhere to our payment policies and are committed to treating all customers fairly. Thus, we are unable to make any exceptions in this particular case. We kindly request your cooperation in ensuring timely payments in the future, as any further delays may adversely affect our ability to provide you with the level of service you expect. Our company relies on prompt payments to maintain smooth operations and fulfill our obligations towards you. If you believe there is an error regarding the late payment charge or the denial of the discount, please feel free to contact our accounts department at [Your Contact Information]. We will be happy to address any concerns or questions you may have and work towards a satisfactory resolution. Thank you for your attention to this matter. We appreciate your understanding and continued support. Sincerely, [Your Name] [Your Company Name] [Your Contact Information] Keywords: Puerto Rico, late payment, denial of discount, invoice, payment terms, payment penalty, payment policies, customers, accounts department, payment method, cooperation, prompt payment, late payment charge, resolution, relationship, unforeseen circumstances, esteem, errors, level of service, attention, support.