Dear Customer Service, I am writing to request a return authorization for a product I recently purchased from your company. I am including all the necessary information and supporting documents to ensure a smooth and seamless return process. Product Details: — Name: [Product Name— - Date of Purchase: [Date of Purchase] — Order Number: [Order Number— - Invoice Number: [Invoice Number] — Reason for Return: [Reason for Return] I am disappointed to inform you that the product I received is not functioning properly. It has [describe the issue(s) you experienced with the product]. The product was delivered in perfect condition, but unfortunately, it is not meeting my expectations. I kindly request a return authorization so that I may return the product and obtain a replacement/refund. As per your return policy, I understand that I should be eligible for a [refund/replacement/exchange]. In order to proceed with the return authorization, I am enclosing the following documents: — A copy of the originainvoiceic— - A detailed description of the issue(s) encountered — Clear photographs showcasing the problem (if applicable) I would appreciate it if you could provide me with a return authorization number as soon as possible, along with any specific instructions or guidelines for returning the product. Regarding the return shipping, please let me know if I should use a specific carrier or if you will be providing a prepaid shipping label. It is important to mention that I am a resident of Puerto Rico. Therefore, I kindly request your assistance in guiding me through the return process specific to Puerto Rico. If there are any additional steps or requirements for returns from Puerto Rico, please provide the necessary information. I appreciate your attention to this matter and your prompt response. I am confident that with your efficient customer service, this return process will be resolved satisfactorily. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Contact Information]