Subject: Addressing Employee Complaint regarding Smoking within our Premises Dear [Employee Name], I hope this letter finds you in good health and high spirits. We received your recent complaint regarding smoking, and I wanted to take this opportunity to address your concerns and provide you with a comprehensive response. First and foremost, it is our duty to acknowledge and appreciate your commitment towards promoting a healthier, smoke-free environment within our organization. We understand and value the importance of clean indoor air and the impact it has on the overall wellbeing of our employees. Within the context of Puerto Rico's laws and regulations concerning smoking, we strive to maintain compliance while fostering a respectful and accommodating work environment for all. As you may be aware, smoking laws in Puerto Rico are governed by Act No. 66 of 2014, which prohibits smoking in enclosed places accessible to the public and indoor workplaces. The law ensures that employees have a smoke-free environment where they can perform their duties without compromising their health. In response to your complaint, we have taken the following steps to enforce and maintain a smoke-free workplace: 1. Updated Smoking Policy: We have reviewed and revised our existing smoking policy to reflect the regulations mandated by Act No. 66 of 2014. The policy explicitly prohibits smoking in all enclosed areas of the premises, including designated smoking areas. 2. Employee Communication: We will issue a company-wide memo to remind employees about our smoking policy and their responsibility to adhere to it. This communication will serve as a gentle reminder to avoid smoking within the workplace and emphasize the importance of maintaining a healthy, smoke-free environment. 3. Smoking Designated Areas: We understand that some of our employees may require smoking breaks. As per the law, we have designated specific outdoor smoking areas that comply with the necessary distance requirements from entrances and common areas. These designated areas will provide a comfortable space for smokers while minimizing the impact on non-smoking employees. We encourage all employees to report any violation of the smoking policy using the designated channels, allowing us to take prompt action and ensure a healthy work environment for everyone. Your complaint has been taken seriously, and any subsequent concerns regarding smoking or any other matter will be treated with the utmost priority and addressed accordingly. We deeply appreciate your dedication to maintaining a healthy work environment and ensuring the wellness of our colleagues. If you have any further questions or suggestions to strengthen our smoke-free policies, please feel free to contact me directly or schedule a meeting at your convenience. Thank you for your cooperation and ongoing commitment to fostering a safe and healthy workplace. Sincerely, [Your Name] [Your Title/Organization] [Contact Information]