Subject line: Bring Your Account Current — Sample Letter for Puerto Rico Residents Dear [Account Holder's Name], We hope this letter finds you well. We are writing to address the current status of your account with [Company/Organization Name], and to offer assistance in bringing it back to a current state. It has come to our attention that your account has fallen behind on payments, and we understand that unexpected circumstances may have contributed to this. Here in Puerto Rico, we value our customers greatly, and it is our priority to ensure that your experience with us remains positive. We want to collaborate with you to find a suitable resolution, allowing you to clear any outstanding balance and restore your account to good standing. To this end, we have compiled a list of options that can help bring your account current: 1. Payment Plan: We understand that one of the reasons for falling behind on payments may be financial constraints. We are committed to working with you to create a personalized payment plan that fits your current financial situation. By spreading out the outstanding amount over a period of time, you can gradually settle the balance. 2. One-Time Payment: For customers who are able to settle the outstanding balance in full, we would like to offer an incentive. By electing to make a one-time payment, you can enjoy a [X]% discount on the remaining balance, making the resolution process even more advantageous for you. 3. Customer Support: Our dedicated customer support team is available to answer any queries or concerns you may have regarding your account. Please don't hesitate to contact them at [Customer Support Phone Number] or [Customer Support Email Address]. They will ensure all your questions are addressed promptly and guide you through the process of bringing your account current. It is important to us to maintain a positive relationship with you, and by taking steps to bring your account current, we can ensure continued access to our services and benefits. We understand that circumstances can sometimes create difficulties, which is why we are here to help and support you through this process. We kindly ask that you take immediate action to bring your account current. Furthermore, we value your continued trust and patronage, and we assure you that we will work diligently to resolve this matter in the most mutually beneficial manner. Thank you for your attention to this matter. We look forward to working with you to bring your account back to good standing. Please do not hesitate to reach out for any assistance you may need. Warm regards, [Your Name] [Your Title/Position] [Company/Organization Name] Additional type of Puerto Rico Sample Letter for Bringing Account Current: — Sample Letter for Puerto Rico Businesses: This type of letter would be tailored specifically to address the needs and challenges faced by business customers in Puerto Rico. It could include relevant information on available business-specific solutions or dedicated support channels for businesses seeking to bring their accounts current.