This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Homeowner's Name] [Homeowner's Address] [City, State, ZIP] Subject: Settlement Proposal for Unsatisfactory Paint Job Dear [Homeowner's Name], I hope this letter finds you in good health and high spirits. I am writing to address the matter pertaining to the unsatisfactory paint job performed at your property located in [property address]. As discussed previously during our phone conversation on [date], I am extremely disappointed with the outcome of this service as it fails to meet the reasonable industry standards and the terms of our contractual agreement. To provide a brief background, I hired your company, [Painting Company Name], to complete a full exterior paint job for my property. The agreed-upon scope of work included surface preparation, primer application, and two coats of high-quality exterior paint. However, upon inspecting the finished project, it became evident that several areas were left incomplete and the overall quality of workmanship was well below expectations. To illustrate the unsatisfactory aspects of your team's paint job, let me outline the specific issues I have encountered: 1. Patchy and uneven color coverage: As I walk around the premises, it is apparent that the paint color on various surfaces is uneven, with noticeable areas of patchiness. 2. Drips and paint splatters: I have noticed several instances where the paint was not applied with precision, resulting in unsightly drips and splatters on surfaces such as window frames, doors, and siding. 3. Incomplete areas: Certain areas of the property, particularly those that require attention to detail, were either inadequately painted or completely missed. Examples include areas around windows, trim, and decorative moldings. 4. Paint over spray: Unfortunately, your team failed to exercise caution and adequately cover adjacent surfaces, leading to paint over spray on Windows, concrete walkways, and even adjacent properties. Considering the severity of these issues, I am left with no other option but to request a substantial settlement to rectify the situation promptly. The proposed terms of this settlement are as follows: 1. Complete Repaint: [Painting Company Name] agrees to complete the entire exterior repaint of my property, ensuring the highest standards of workmanship, within the next [reasonable timeframe]. This includes surface preparation, primer application, and at least two coats of paint, using premium-quality materials in consultation with me to choose an appropriate color scheme. 2. Repairs and Touch-ups: In addition to the complete repaint, I expect [Painting Company Name] to repair any damages caused by the previous paint job, such as removing drips, splatters, and over spray. All areas requiring touch-ups should be addressed promptly, leaving no visible traces of the previous subpar work. 3. Compensation for Inconvenience: I request a monetary compensation of [amount] to accommodate the inconvenience, time, and stress incurred due to the unsatisfactory paint job and the subsequent need for repairs. This compensation should be provided promptly upon agreement. I believe that the proposed settlement is a fair and reasonable resolution to address the inadequacies of the previous paint job. However, if we fail to reach an amicable settlement within [reasonable timeframe], I may have no choice but to consider pursuing legal recourse to ensure proper restitution and protect my rights as a customer. I eagerly await your response and willingness to resolve this matter swiftly. Please contact me at your earliest convenience to discuss the details outlined in this letter and reach a mutually satisfactory agreement. I remain hopeful that we can resolve this issue without further escalation. Thank you for your attention to this matter. Yours sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Homeowner's Name] [Homeowner's Address] [City, State, ZIP] Subject: Settlement Proposal for Unsatisfactory Paint Job Dear [Homeowner's Name], I hope this letter finds you in good health and high spirits. I am writing to address the matter pertaining to the unsatisfactory paint job performed at your property located in [property address]. As discussed previously during our phone conversation on [date], I am extremely disappointed with the outcome of this service as it fails to meet the reasonable industry standards and the terms of our contractual agreement. To provide a brief background, I hired your company, [Painting Company Name], to complete a full exterior paint job for my property. The agreed-upon scope of work included surface preparation, primer application, and two coats of high-quality exterior paint. However, upon inspecting the finished project, it became evident that several areas were left incomplete and the overall quality of workmanship was well below expectations. To illustrate the unsatisfactory aspects of your team's paint job, let me outline the specific issues I have encountered: 1. Patchy and uneven color coverage: As I walk around the premises, it is apparent that the paint color on various surfaces is uneven, with noticeable areas of patchiness. 2. Drips and paint splatters: I have noticed several instances where the paint was not applied with precision, resulting in unsightly drips and splatters on surfaces such as window frames, doors, and siding. 3. Incomplete areas: Certain areas of the property, particularly those that require attention to detail, were either inadequately painted or completely missed. Examples include areas around windows, trim, and decorative moldings. 4. Paint over spray: Unfortunately, your team failed to exercise caution and adequately cover adjacent surfaces, leading to paint over spray on Windows, concrete walkways, and even adjacent properties. Considering the severity of these issues, I am left with no other option but to request a substantial settlement to rectify the situation promptly. The proposed terms of this settlement are as follows: 1. Complete Repaint: [Painting Company Name] agrees to complete the entire exterior repaint of my property, ensuring the highest standards of workmanship, within the next [reasonable timeframe]. This includes surface preparation, primer application, and at least two coats of paint, using premium-quality materials in consultation with me to choose an appropriate color scheme. 2. Repairs and Touch-ups: In addition to the complete repaint, I expect [Painting Company Name] to repair any damages caused by the previous paint job, such as removing drips, splatters, and over spray. All areas requiring touch-ups should be addressed promptly, leaving no visible traces of the previous subpar work. 3. Compensation for Inconvenience: I request a monetary compensation of [amount] to accommodate the inconvenience, time, and stress incurred due to the unsatisfactory paint job and the subsequent need for repairs. This compensation should be provided promptly upon agreement. I believe that the proposed settlement is a fair and reasonable resolution to address the inadequacies of the previous paint job. However, if we fail to reach an amicable settlement within [reasonable timeframe], I may have no choice but to consider pursuing legal recourse to ensure proper restitution and protect my rights as a customer. I eagerly await your response and willingness to resolve this matter swiftly. Please contact me at your earliest convenience to discuss the details outlined in this letter and reach a mutually satisfactory agreement. I remain hopeful that we can resolve this issue without further escalation. Thank you for your attention to this matter. Yours sincerely, [Your Name]