ATM Service Agreement between WORLDCOM Technologies, Inc. and Telocity, Inc. dated August 23, 1999. 12 pages
Puerto Rico ATM Service Agreement is a contractual agreement between a financial institution and a client, outlining the terms and conditions governing the use of Automated Teller Machine (ATM) services in Puerto Rico. This agreement ensures a smooth and secure ATM banking experience for both parties. The Puerto Rico ATM Service Agreement typically covers important aspects such as the client's rights and responsibilities, the financial institution's obligations, and the general rules and regulations that govern the ATM service usage in Puerto Rico. It outlines the terms of access, transaction limits, fees, and dispute resolution procedures. There are two main types of Puerto Rico ATM Service Agreements: 1. Personal ATM Service Agreement: This agreement is designed for individuals who hold personal accounts with the financial institution. It includes provisions specific to personal banking needs and may cover services such as cash withdrawals, balance inquiries, fund transfers, and bill payments. 2. Business ATM Service Agreement: This agreement targets businesses or organizations that require ATM services for their commercial operations. It includes provisions tailored to meet the specific requirements of business banking, such as higher transaction limits, cash management services, and detailed reporting. In both types of agreements, key terms and conditions outlined include: a) Access and Usage: The agreement specifies the locations and availability of ATMs accessible to the client, including any network limitations and connecting banks within Puerto Rico. b) Transaction Limits: It defines the maximum amount a client can withdraw or transfer in a single transaction or within a specific time frame, ensuring compliance with regulatory guidelines. c) Security Measures: The agreement outlines the security measures implemented by the financial institution to safeguard customer transactions and protect against potential fraud, including the use of PIN (Personal Identification Number), encryption, and colonization. d) Fees and Charges: It clearly defines any fees associated with ATM services, such as transaction fees, balance inquiry charges, and foreign ATM usage fees. It may also include details on surcharges imposed by other financial institutions when using their ATMs. e) Account Statements: The agreement clarifies how clients can access their ATM transaction records, whether through online banking, paper statements, or both. f) Dispute Resolution: It lays down the process for resolving any disputes, including unauthorized transactions, billing errors, or discrepancies in account balances. This may involve contacting customer service, initiating a formal complaint, or following specific legal procedures. Puerto Rico ATM Service Agreement is a vital document that ensures a clear understanding between the financial institution and its clients, fostering trust and fostering a secure and efficient ATM banking experience in Puerto Rico.
Puerto Rico ATM Service Agreement is a contractual agreement between a financial institution and a client, outlining the terms and conditions governing the use of Automated Teller Machine (ATM) services in Puerto Rico. This agreement ensures a smooth and secure ATM banking experience for both parties. The Puerto Rico ATM Service Agreement typically covers important aspects such as the client's rights and responsibilities, the financial institution's obligations, and the general rules and regulations that govern the ATM service usage in Puerto Rico. It outlines the terms of access, transaction limits, fees, and dispute resolution procedures. There are two main types of Puerto Rico ATM Service Agreements: 1. Personal ATM Service Agreement: This agreement is designed for individuals who hold personal accounts with the financial institution. It includes provisions specific to personal banking needs and may cover services such as cash withdrawals, balance inquiries, fund transfers, and bill payments. 2. Business ATM Service Agreement: This agreement targets businesses or organizations that require ATM services for their commercial operations. It includes provisions tailored to meet the specific requirements of business banking, such as higher transaction limits, cash management services, and detailed reporting. In both types of agreements, key terms and conditions outlined include: a) Access and Usage: The agreement specifies the locations and availability of ATMs accessible to the client, including any network limitations and connecting banks within Puerto Rico. b) Transaction Limits: It defines the maximum amount a client can withdraw or transfer in a single transaction or within a specific time frame, ensuring compliance with regulatory guidelines. c) Security Measures: The agreement outlines the security measures implemented by the financial institution to safeguard customer transactions and protect against potential fraud, including the use of PIN (Personal Identification Number), encryption, and colonization. d) Fees and Charges: It clearly defines any fees associated with ATM services, such as transaction fees, balance inquiry charges, and foreign ATM usage fees. It may also include details on surcharges imposed by other financial institutions when using their ATMs. e) Account Statements: The agreement clarifies how clients can access their ATM transaction records, whether through online banking, paper statements, or both. f) Dispute Resolution: It lays down the process for resolving any disputes, including unauthorized transactions, billing errors, or discrepancies in account balances. This may involve contacting customer service, initiating a formal complaint, or following specific legal procedures. Puerto Rico ATM Service Agreement is a vital document that ensures a clear understanding between the financial institution and its clients, fostering trust and fostering a secure and efficient ATM banking experience in Puerto Rico.