This form is a sample letter in Word format covering the subject matter of the title of the form.
Dear [Service Provider's Name], I am writing this letter to express my dissatisfaction with the repair work conducted on my vehicle at your establishment, [Service Provider's Name]. Despite my hopes for a professional and efficient repair experience, I am disappointed to report several issues that have led me to believe that the repairs conducted on my vehicle were improper. Firstly, upon receiving my vehicle back after the repair, I immediately noticed that the repairs were not up to the expected standard. The initial problem I had reported was not fully resolved, and I have even noticed additional issues with my vehicle that were not present before the repair. This clearly indicates a lack of attention to detail and a failure to address the root cause of the problem. Secondly, as a consumer in Rhode Island, I expect repairs to be conducted according to the state's laws and regulations. Unfortunately, it appears that the repairs conducted on my vehicle have not met these requirements. Rhode Island law clearly states that repair shops must perform repairs in a competent and workmanlike manner, using parts that are at least equal in kind and quality to the original parts. However, I have reason to believe that substandard parts were used during the repairs, contributing to the ongoing issues with my vehicle. Moreover, the timeframe in which the repairs were completed is also a cause for concern. The extended duration that my vehicle remained at your establishment for repairs without any substantial improvement is both inconveniencing and frustrating. This has caused unnecessary stress and financial burden, particularly since I have had to seek alternative transportation arrangements during this period. In light of these mentioned issues, I kindly request that immediate steps be taken to rectify the improper repairs conducted on my vehicle. Specifically, I require a comprehensive inspection of my vehicle by a qualified third-party mechanic to determine the extent of the improper repairs and the necessary corrective actions. Additionally, I request that all necessary repairs be conducted at no further cost to me and within a reasonable timeframe. Failure to address these concerns promptly and adequately may warrant further action, as provided by Rhode Island's consumer protection laws. These laws aim to protect consumers like myself from unscrupulous repair practices and ensure that we receive the quality repairs we expect. I look forward to your prompt response and a resolution to these issues. Enclosed are copies of the relevant documentation supporting my claims. Should you require any further information or clarification, please do not hesitate to contact me at [Your Contact Information]. Sincerely, [Your Name]
Dear [Service Provider's Name], I am writing this letter to express my dissatisfaction with the repair work conducted on my vehicle at your establishment, [Service Provider's Name]. Despite my hopes for a professional and efficient repair experience, I am disappointed to report several issues that have led me to believe that the repairs conducted on my vehicle were improper. Firstly, upon receiving my vehicle back after the repair, I immediately noticed that the repairs were not up to the expected standard. The initial problem I had reported was not fully resolved, and I have even noticed additional issues with my vehicle that were not present before the repair. This clearly indicates a lack of attention to detail and a failure to address the root cause of the problem. Secondly, as a consumer in Rhode Island, I expect repairs to be conducted according to the state's laws and regulations. Unfortunately, it appears that the repairs conducted on my vehicle have not met these requirements. Rhode Island law clearly states that repair shops must perform repairs in a competent and workmanlike manner, using parts that are at least equal in kind and quality to the original parts. However, I have reason to believe that substandard parts were used during the repairs, contributing to the ongoing issues with my vehicle. Moreover, the timeframe in which the repairs were completed is also a cause for concern. The extended duration that my vehicle remained at your establishment for repairs without any substantial improvement is both inconveniencing and frustrating. This has caused unnecessary stress and financial burden, particularly since I have had to seek alternative transportation arrangements during this period. In light of these mentioned issues, I kindly request that immediate steps be taken to rectify the improper repairs conducted on my vehicle. Specifically, I require a comprehensive inspection of my vehicle by a qualified third-party mechanic to determine the extent of the improper repairs and the necessary corrective actions. Additionally, I request that all necessary repairs be conducted at no further cost to me and within a reasonable timeframe. Failure to address these concerns promptly and adequately may warrant further action, as provided by Rhode Island's consumer protection laws. These laws aim to protect consumers like myself from unscrupulous repair practices and ensure that we receive the quality repairs we expect. I look forward to your prompt response and a resolution to these issues. Enclosed are copies of the relevant documentation supporting my claims. Should you require any further information or clarification, please do not hesitate to contact me at [Your Contact Information]. Sincerely, [Your Name]