[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant Name] [Merchant Address] [City, State, ZIP] Subject: Request for Refund — Returned Merchandise Dear [Merchant Name], I hope this letter finds you well. I am writing to request a refund for the merchandise I recently returned to your store. I have been a loyal customer for many years and have always had positive experiences with your products and services. However, I am disappointed with the item I purchased and would like to exercise my right to return it as per the return policy specified on your website. On [Date of Purchase], I bought [Product Name] from your store, which I expected to meet the advertised specifications and provide the intended functionality. However, upon opening the package, I discovered that the product was defective/faulty/incomplete [choose one] and did not match the description provided on your website. This discrepancy has left me unsatisfied and unable to use the item for its intended purpose. To rectify this situation, I promptly returned the merchandise to your store on [Date of Return] along with the original packaging, receipt, and all accompanying accessories. I kindly request you to process a refund of the full purchase price, as well as any applicable taxes or shipping charges. I believe this request aligns with your stated return policy, which grants customers a refund for returned merchandise within [number of days] days from the date of purchase. Attached to this letter, you will find copies of the original purchase receipt, proof of shipment, and any additional relevant documentation. Please review these materials to verify the details of my transaction. As a resident of Rhode Island, I would like to draw your attention to the consumer protection laws prevalent in our state. It is crucial to adhere to these regulations to maintain a positive reputation and ensure customer satisfaction. Failure to address this matter promptly may compel me to exercise my rights under the Rhode Island Consumer Protection Act. I kindly request that you respond to this letter within [number of days] days to confirm the initiation of the refund process. You may reach me at the phone number or email address provided above to discuss any additional information required or to coordinate the return of the funds. Thank you for your attention to this matter, and I appreciate your prompt resolution. I value the relationship I have with your company and hope for a favorable outcome. Your cooperation will contribute to the mutual satisfaction of both parties involved. Sincerely, [Your Name]