Subject: Urgent Notice — South Carolina Sample Letter for Past Due Balance Dear [Customer's Name], RE: PAST DUE BALANCE — IMMEDIATE ACTION REQUIRED We hope this letter finds you in good health and high spirits. Our records indicate that there is an outstanding balance of [Amount Due] on your account with [Your Company Name]. Despite our previous attempts to communicate regarding this matter, it has come to our attention that the balance remains unpaid. As a valued customer, we understand that unforeseen circumstances can sometimes lead to financial difficulties. However, it is crucial for us to receive the payment promptly to ensure the smooth operation of our services and maintain our working relationship. Please take note of the following details: 1. Outstanding Balance: [Amount Due] 2. Due Date: [Initial Due Date] 3. Current Due Date: [New Due Date] We kindly request your immediate attention to this matter. To resolve the outstanding balance, you have the following options: 1. Online Payment: — Visit our website at [Your Website URL] — Log in to your account using your username and password — Select the "Make Payment" option and follow the instructions to complete the payment 2. Mail Payment: — Prepare a check or money order payable to [Your Company Name] — Include your account number in the memo section — Mail the payment to [Your Mailing Address] In accordance with South Carolina state regulations, we would like to inform you of the consequences of failing to address this matter promptly: 1. Late Payment Fee: Should the balance remain unpaid after the current due date, a late payment fee of [late payment fee amount] will apply as per our terms and conditions. 2. Collection Agency Referral: In the event of non-payment, we reserve the right to refer this account to a collection agency licensed in South Carolina. This may result in additional fees and negatively impact your credit rating. Our goal is to work with you to find a solution that suits both parties. If you are facing financial hardships or require assistance, please contact our customer service department at [Your Contact Number] or [Your Email Address]. Our dedicated team will provide you with guidance and explore possible payment arrangements. Please note that all communications regarding this matter will be treated with the utmost confidentiality. Thank you for your immediate attention to this matter. We value your continued partnership and trust for all of your future business endeavors. Yours sincerely, [Your Name] [Your Position] [Your Company Name] [Your Contact Information]