South Carolina Sample Letter for Defective Goods

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0191LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: South Carolina Sample Letter for Defective Goods Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to address an issue concerning a recent purchase I made from your company. I would like to bring your attention to the defective goods delivered to me on [date of purchase] under invoice number [invoice number]. Unfortunately, upon receiving the goods, I immediately noticed significant quality issues that render them practically unusable. The defects include [describe the specific defects in detail, such as broken components, missing parts, improper functioning, or any other relevant issues]. Due to these defects, the goods fail to meet the standards described in your product catalog and do not fulfill the purpose for which they were intended. As a consumer, I have the right to expect products of satisfactory quality, and I am protected under the South Carolina Consumer Protection Code. Section 39-5-20 of the Code states that "a product is defective if it does not meet reasonable expectations of the ordinary consumer as to its safety and performance." Consequently, I must insist on receiving a refund or replacement for the defective goods, pursuant to my consumer rights. I have enclosed copies of the relevant documents, including the invoice, photographs clearly depicting the defects, and any other supporting evidence substantiating my claim. I kindly request that you carefully review this documentation to understand the gravity of the situation. According to South Carolina law, if the seller fails to address the issue within a reasonable time, I am entitled to pursue legal action to protect my rights as a consumer. However, I believe that resolving this matter amicably would be in both our best interests. Therefore, I kindly request that you respond to this letter within [reasonable timeframe, typically 14 days] to discuss the next steps for resolving this matter promptly. Should I not receive a satisfactory response or suitable solution within the provided period, I will have no choice but to escalate this matter further. I believe it is in your company's best interest to address this issue promptly and maintain a positive customer relationship. I look forward to resolving this matter swiftly and trust that you will take the appropriate actions to rectify the situation. Your prompt attention to this matter is greatly appreciated. I can be reached at [your contact information] should you require any additional information or clarification. Thank you for your understanding and cooperation. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: South Carolina Sample Letter for Defective Goods Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to address an issue concerning a recent purchase I made from your company. I would like to bring your attention to the defective goods delivered to me on [date of purchase] under invoice number [invoice number]. Unfortunately, upon receiving the goods, I immediately noticed significant quality issues that render them practically unusable. The defects include [describe the specific defects in detail, such as broken components, missing parts, improper functioning, or any other relevant issues]. Due to these defects, the goods fail to meet the standards described in your product catalog and do not fulfill the purpose for which they were intended. As a consumer, I have the right to expect products of satisfactory quality, and I am protected under the South Carolina Consumer Protection Code. Section 39-5-20 of the Code states that "a product is defective if it does not meet reasonable expectations of the ordinary consumer as to its safety and performance." Consequently, I must insist on receiving a refund or replacement for the defective goods, pursuant to my consumer rights. I have enclosed copies of the relevant documents, including the invoice, photographs clearly depicting the defects, and any other supporting evidence substantiating my claim. I kindly request that you carefully review this documentation to understand the gravity of the situation. According to South Carolina law, if the seller fails to address the issue within a reasonable time, I am entitled to pursue legal action to protect my rights as a consumer. However, I believe that resolving this matter amicably would be in both our best interests. Therefore, I kindly request that you respond to this letter within [reasonable timeframe, typically 14 days] to discuss the next steps for resolving this matter promptly. Should I not receive a satisfactory response or suitable solution within the provided period, I will have no choice but to escalate this matter further. I believe it is in your company's best interest to address this issue promptly and maintain a positive customer relationship. I look forward to resolving this matter swiftly and trust that you will take the appropriate actions to rectify the situation. Your prompt attention to this matter is greatly appreciated. I can be reached at [your contact information] should you require any additional information or clarification. Thank you for your understanding and cooperation. Sincerely, [Your Name]