[Your Name] [Your Title] [Company Name] [Company Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Employee Name] [Employee Address] [City, State, ZIP] Subject: Response to Employee Complaint about Smoking Dear [Employee Name], I am writing in response to your recent complaint regarding smoking at our workplace, which we received on [Date of Complaint]. We take employee concerns seriously and appreciate your open communication on this matter. I assure you that we prioritize maintaining a healthy and comfortable work environment for all employees. After carefully considering your complaint, we conducted a thorough investigation to assess the issue relating to smoking in the workplace. In alignment with South Carolina state laws and our company policies, we uphold strict regulations governing smoking within our premises. It is important for all employees to adhere to these guidelines to ensure the well-being of all individuals. I am pleased to inform you that our investigation revealed that there were indeed individuals violating the smoking policy. We have taken immediate steps to address this issue by issuing warnings and reminders to the individuals involved. Furthermore, we have reinforced the importance of adhering to our smoking policies through enhanced awareness campaigns and providing updated copies of the policy to all employees. To maintain a smoke-free environment within our workplace, designated smoking areas have been established in compliance with South Carolina state regulations. These designated areas are equipped with proper smoking infrastructure such as ashtrays and are located away from common entry points, ensuring minimal exposure to non-smoking employees. Additionally, we have implemented stricter monitoring protocols to prevent any future violations of our smoking policies. This includes increased supervision and regular inspections to identify and address any potential policy breaches promptly. We encourage all employees to report any instances of smoking outside designated areas immediately, so that appropriate action can be taken. We strive to create a positive work atmosphere where every employee feels valued and respected. As such, we appreciate your vigilance in reporting this concern and assisting us in maintaining a safe and healthy work environment for all employees. We assure you that your complaint has been taken seriously, and we will continue to monitor the situation closely to ensure compliance with our smoking policies. If you have any further questions or concerns regarding this matter, please do not hesitate to reach out to me directly at [Your Phone Number] or [Your Email Address]. We value your feedback and are committed to addressing any unresolved issues effectively. Thank you for bringing this matter to our attention, and we appreciate your cooperation in maintaining a smoke-free workplace. Sincerely, [Your Name] [Your Title] [Company Name]