[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Name] [Customer's Company Name] [Address] [City, State, ZIP] Subject: Denial of Request for Additional Discount Dear [Customer Name], I hope this letter finds you well. I appreciate your business and the loyalty you have shown towards our company over the years. However, after thorough consideration and careful evaluation, I regret to inform you that we are unable to grant your request for an additional discount on your recent order. Here at [Your Company Name], we deeply value our customers and aim to provide the best products and services at competitive prices. To ensure fairness and consistency, we establish standard pricing structures that apply to all our customers. These prices are set based on various factors, including production costs, market trends, and maintaining long-term sustainability. While I completely understand your desire to attain further savings, it is crucial for us to maintain a level playing field for all our customers. Granting your request for an additional discount would not only have an adverse impact on our profitability but could also create an unfavorable precedent for future negotiations. Please be assured that the pricing we offer is already highly competitive and reflective of the value and quality our products provide. We continually strive to keep our prices as reasonable as possible without compromising the excellence of our offerings. Additionally, we periodically review our prices to ensure that they remain competitive and aligned with market standards. We highly value your ongoing business and would like to extend our gratitude for the trust you have placed in our products and services. As an alternative to an additional discount, I would be more than happy to explore other options that could create value for your company. For instance, we could discuss bulk ordering options, extended payment terms, or consider offering complementary products or accessories that align with your needs. I would be pleased to schedule a call or a meeting to discuss these alternatives in more detail and find a mutually beneficial solution. Please do not hesitate to reach out to me via email or phone to set up a convenient time. Once again, thank you for your understanding, and I sincerely hope that we can find a way to further strengthen our business relationship. Yours sincerely, [Your Name] [Your Title] [Your Company Name]