[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title/Position] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], Re: Confirmation of Telephone Report of Problem I am writing to formally confirm the recent telephonic report I made regarding a concerning issue I encountered [provide brief description of the problem]. Our conversation took place on [date] at approximately [time]. I want to ensure that the details related to this problem are accurately recorded, in order to expedite the resolution process. Therefore, I request your assistance in reviewing the following summary of our discussion: 1. Problem Description: [Provide a detailed description of the problem or issue faced, including any relevant facts, dates, times, and specific concerns.] 2. Impact: [Explain the direct impact or potential ramifications of the problem on personal or business activities, if applicable.] 3. Supporting Documentation: [If available, mention any attached or sent documents, photographs, or files that provide evidence or additional context to support your claims.] 4. Action Taken: [Elaborate on any immediate steps taken to mitigate or address the problem, if applicable.] 5. Requested Action: [Specify the desired resolution or action you expect from the recipient, preferably including the expected time frame for their response or resolution.] Please note that this confirmation letter serves as a written record and ensures that both parties have a common understanding of the problem and its required resolution. I kindly request that you acknowledge receipt of this letter and confirm your understanding of the issue at your earliest convenience. Should you require any additional information or wish to discuss this matter further, please do not hesitate to contact me via the contact details provided above. Thank you for your prompt attention to this matter. I look forward to your timely response and resolution of the problem. Yours sincerely, [Your Name]