Sample Letter for Demand for Refund of Faulty Work
[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Demand for Refund of Faulty Work Dear [Recipient's Name], I am writing this letter to formally demand a refund for the faulty work completed by your company. I recently hired your services to [describe the nature of the work, e.g., repair my roof, remodel my kitchen, construct a deck] at my property located in [City, State]. However, I am deeply dissatisfied with the quality of the work performed, which does not meet the agreed-upon standards as outlined in the contract dated [contract date]. To provide you with detailed evidence of the substandard workmanship, I have attached photographs clearly illustrating the various defects, discrepancies, and damages present. Furthermore, I documented the specific issues below for your reference: 1. [Describe the first issue concisely] — [Explain the impact of the issue on functionality/appearance] — [Mention any relevant contract clauses or guarantees] 2. [Describe the second issue concisely] — [Explain the impact of the issue on functionality/appearance] — [Mention any relevant contract clauses or guarantees] 3. [Describe the third issue concisely] — [Explain the impact of the issue on functionality/appearance] — [Mention any relevant contract clauses or guarantees] Due to these significant grievances, I am left with no choice but to formally request a full refund of the amount paid for the faulty work. I trust that you understand the urgency and seriousness of this matter and will take immediate action to resolve it. If I do not receive a response within [reasonable timeframe, e.g., 14 days] from the date of this letter, I am prepared to pursue further legal actions to protect my rights as a consumer. However, I strongly believe that open communication and a fair resolution can be reached between us without escalating the matter. To facilitate the refund process, kindly provide me with a written confirmation of your acceptance of my demand for reimbursement within the aforementioned timeframe. Once confirmed, please proceed to refund the full amount of [state the total cost of the faulty work] to the following bank account: [provide your bank account details]. In addition to the refund, I also request that you take immediate action to rectify the issues mentioned above at your own expense. Failing to do so may incur additional costs associated with hiring a different contractor to complete the necessary repairs or revisions. I trust that you will genuinely consider my request and respond promptly. Please contact me at [your phone number] or via email at [your email address] to discuss this matter further or to provide any updates. Thank you for your immediate attention to this matter. Sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Demand for Refund of Faulty Work Dear [Recipient's Name], I am writing this letter to formally demand a refund for the faulty work completed by your company. I recently hired your services to [describe the nature of the work, e.g., repair my roof, remodel my kitchen, construct a deck] at my property located in [City, State]. However, I am deeply dissatisfied with the quality of the work performed, which does not meet the agreed-upon standards as outlined in the contract dated [contract date]. To provide you with detailed evidence of the substandard workmanship, I have attached photographs clearly illustrating the various defects, discrepancies, and damages present. Furthermore, I documented the specific issues below for your reference: 1. [Describe the first issue concisely] — [Explain the impact of the issue on functionality/appearance] — [Mention any relevant contract clauses or guarantees] 2. [Describe the second issue concisely] — [Explain the impact of the issue on functionality/appearance] — [Mention any relevant contract clauses or guarantees] 3. [Describe the third issue concisely] — [Explain the impact of the issue on functionality/appearance] — [Mention any relevant contract clauses or guarantees] Due to these significant grievances, I am left with no choice but to formally request a full refund of the amount paid for the faulty work. I trust that you understand the urgency and seriousness of this matter and will take immediate action to resolve it. If I do not receive a response within [reasonable timeframe, e.g., 14 days] from the date of this letter, I am prepared to pursue further legal actions to protect my rights as a consumer. However, I strongly believe that open communication and a fair resolution can be reached between us without escalating the matter. To facilitate the refund process, kindly provide me with a written confirmation of your acceptance of my demand for reimbursement within the aforementioned timeframe. Once confirmed, please proceed to refund the full amount of [state the total cost of the faulty work] to the following bank account: [provide your bank account details]. In addition to the refund, I also request that you take immediate action to rectify the issues mentioned above at your own expense. Failing to do so may incur additional costs associated with hiring a different contractor to complete the necessary repairs or revisions. I trust that you will genuinely consider my request and respond promptly. Please contact me at [your phone number] or via email at [your email address] to discuss this matter further or to provide any updates. Thank you for your immediate attention to this matter. Sincerely, [Your Name]