Subject: Re: Response to Your Complaint about Smoking Violation at the Workplace Dear [Employee's Name], We acknowledge receipt of your complaint regarding the smoking violation that occurred at our workplace. We greatly appreciate your efforts in highlighting this issue and understand the importance of maintaining a healthy and smoke-free environment for all employees. Here at [Company Name], the health and well-being of our employees is of utmost importance to us. We want to assure you that we take such complaints seriously and are dedicated to taking appropriate action in response. After receiving your complaint, we conducted a thorough investigation to determine the extent of the violation and identify the responsible party/parties involved. Our findings revealed that a violation of our no-smoking policy did occur, and the individual responsible for the violation has been duly notified and received disciplinary action as per our company guidelines. To address your specific concerns and ensure a smoke-free work environment in the future, we have taken the following steps: 1. Reinforced No-Smoking Policy: We have reminded all employees about our no-smoking policy, its importance, and the consequences of any violations. Company-wide communication will be sent out to ensure that everyone is aware of the policy and understands the implications of violating it. 2. Smoking Area: We are actively exploring the possibility of creating a designated smoking area on our premises to provide a separate space for individuals who wish to smoke during their breaks. This would help mitigate any potential disruptions caused by smoking near entrances or shared areas. 3. Employee Education: We are in the process of arranging a training session for all employees to raise awareness about the hazards of smoking and secondhand smoke. This training will emphasize the importance of respecting and adhering to our no-smoking policy and provide resources for those seeking assistance to quit smoking. By implementing these measures, we aim to maintain a productive and healthy work environment where everyone feels comfortable and safe. Additionally, we genuinely value your feedback in helping us identify areas that need improvement and assure you that we will strive to address any future concerns promptly. Once again, we want to express our gratitude for bringing this matter to our attention and encourage you to continue voicing your concerns should any similar issues arise in the future. Together, we can create a workplace where everyone's needs and well-being are respected. Should you have any further comments or questions, please do not hesitate to contact me directly or our HR department at [contact details]. We appreciate your cooperation and look forward to working with you in maintaining a smoke-free workplace. Sincerely, [Your Name] [Your Title/Position] [Company Name]