[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Incorrect Cancellation Notice Dear [Recipient's Name], I am writing to bring to your attention an error in the cancellation notice I recently received from your company. As a customer of [Company Name], I have been completely satisfied with the services provided, and I was surprised to receive a cancellation notice dated [Date of Notice] regarding my account with [Account Number]. Upon thorough review of my records, I have found no basis for this cancellation notice. I have always made timely payments and have adhered to the terms and conditions outlined in the service agreement. Therefore, I kindly request an immediate rectification of this error and a formal acknowledgment that my account is active and in good standing. In order to resolve this matter promptly, I have enclosed copies of all relevant documentation, including my most recent invoice, payment receipts, and a copy of the cancellation notice for your reference. I kindly request that you review these documents and correct the error as soon as possible. Additionally, please provide me with a revised confirmation letter stating that my account remains active. I understand that mistakes can happen, and I appreciate your prompt attention to this matter. I value the quality of services provided by [Company Name] and wish to continue our business relationship without any disruptions caused by this incorrect cancellation notice. Should you require any further information or clarification, please do not hesitate to reach me at the phone number or email address provided above. I anticipate a prompt resolution to this issue and expect to receive the revised confirmation letter by [Specify a reasonable deadline]. Thank you for your understanding and cooperation. I look forward to your prompt response. Yours sincerely, [Your Name]