South Dakota Support Agreement: A Comprehensive Overview of License Arrangements between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp Introduction: The South Dakota Support Agreement entails an extensive license arrangement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. This agreement ensures the provision of technical support, maintenance, and updates for a range of software applications and systems throughout the duration of the license agreement. The agreement covers various components, including but not limited to, license terms, support services, responsibilities, and termination provisions. Key Keywords: South Dakota Support Agreement, license arrangements, 724 Solutions, Inc., 724 Solutions International, NRL, Chicory Strategic Technology Corp, technical support, maintenance, updates, software applications, systems. Types of South Dakota Support Agreements: 1. Standard South Dakota Support Agreement: This type of support agreement outlines the core terms and conditions for licensing software applications developed by 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. It covers aspects such as license duration, flexible pricing models, support services, maintenance, updates, and general product support. 2. Customized South Dakota Support Agreement: In certain scenarios, clients may require tailored services or specific modifications to suit their unique business needs. The customized support agreement allows for more flexibility and customization in terms of service offerings, support levels, and coverage, ensuring a more personalized experience for clients. 3. Enhanced South Dakota Support Agreement: The enhanced support agreement goes beyond the standard offering by providing additional services, such as on-site assistance, dedicated support personnel, priority response times, and extended support hours. This type of agreement is suitable for clients with complex systems or mission-critical applications requiring utmost attention and prompt resolution of issues. 4. Extended South Dakota Support Agreement: Some agreements may require support services beyond the initial license term. This extended support agreement allows clients to extend the duration of their existing support agreement, ensuring uninterrupted access to technical support, maintenance, and updates even after the initial term expires. Components of the South Dakota Support Agreement: 1. License Terms: The agreement outlines the specific terms and conditions for licensing the software applications, including the scope of usage, permitted installations, restrictions, and any renewal provisions. It also specifies whether the license is exclusive or non-exclusive and includes the rights and limitations associated with the licensed software. 2. Support Services: This section defines the types of support services offered by the licensors. It encompasses technical assistance, bug fixes, software patches, version upgrades, and access to online documentation or knowledge bases. It outlines the provided support channels, response times, and escalation procedures for resolving issues. 3. Responsibilities: Both parties involved in the agreement have responsibilities defined within this section. It typically outlines the licensee's responsibilities concerning installation, usage, compatibility, and adherence to usage guidelines and best practices. The licensor's responsibilities include providing timely support, bug fixes, and software updates as per the defined service levels. 4. Payment Terms: This section lays out the financial aspects of the agreement, including the payment schedule, invoicing details, and pricing structure. It may also cover any additional expenses associated with customized or enhanced support services. 5. Termination Provisions: The agreement includes conditions and provisions for terminating the support agreement, such as breach of contract, non-payment, or expiration of the license term. It outlines the rights and obligations of both parties upon termination, including obligations related to intellectual property rights, confidentiality, and returning or destroying licensed materials. Conclusion: The South Dakota Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp offers comprehensive licensing arrangements, ensuring clients receive technical support, maintenance, and updates for their software applications and systems. By covering various types of agreements like standard, customized, enhanced, and extended, the agreement caters to diverse client needs. Its components encompass license terms, support services, responsibilities, payment terms, and termination provisions, creating a well-defined and mutually beneficial partnership between the licensors and licensees.
South Dakota Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corp regarding license arrangements
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US-EG-9292
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Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages.
South Dakota Support Agreement: A Comprehensive Overview of License Arrangements between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp Introduction: The South Dakota Support Agreement entails an extensive license arrangement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. This agreement ensures the provision of technical support, maintenance, and updates for a range of software applications and systems throughout the duration of the license agreement. The agreement covers various components, including but not limited to, license terms, support services, responsibilities, and termination provisions. Key Keywords: South Dakota Support Agreement, license arrangements, 724 Solutions, Inc., 724 Solutions International, NRL, Chicory Strategic Technology Corp, technical support, maintenance, updates, software applications, systems. Types of South Dakota Support Agreements: 1. Standard South Dakota Support Agreement: This type of support agreement outlines the core terms and conditions for licensing software applications developed by 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. It covers aspects such as license duration, flexible pricing models, support services, maintenance, updates, and general product support. 2. Customized South Dakota Support Agreement: In certain scenarios, clients may require tailored services or specific modifications to suit their unique business needs. The customized support agreement allows for more flexibility and customization in terms of service offerings, support levels, and coverage, ensuring a more personalized experience for clients. 3. Enhanced South Dakota Support Agreement: The enhanced support agreement goes beyond the standard offering by providing additional services, such as on-site assistance, dedicated support personnel, priority response times, and extended support hours. This type of agreement is suitable for clients with complex systems or mission-critical applications requiring utmost attention and prompt resolution of issues. 4. Extended South Dakota Support Agreement: Some agreements may require support services beyond the initial license term. This extended support agreement allows clients to extend the duration of their existing support agreement, ensuring uninterrupted access to technical support, maintenance, and updates even after the initial term expires. Components of the South Dakota Support Agreement: 1. License Terms: The agreement outlines the specific terms and conditions for licensing the software applications, including the scope of usage, permitted installations, restrictions, and any renewal provisions. It also specifies whether the license is exclusive or non-exclusive and includes the rights and limitations associated with the licensed software. 2. Support Services: This section defines the types of support services offered by the licensors. It encompasses technical assistance, bug fixes, software patches, version upgrades, and access to online documentation or knowledge bases. It outlines the provided support channels, response times, and escalation procedures for resolving issues. 3. Responsibilities: Both parties involved in the agreement have responsibilities defined within this section. It typically outlines the licensee's responsibilities concerning installation, usage, compatibility, and adherence to usage guidelines and best practices. The licensor's responsibilities include providing timely support, bug fixes, and software updates as per the defined service levels. 4. Payment Terms: This section lays out the financial aspects of the agreement, including the payment schedule, invoicing details, and pricing structure. It may also cover any additional expenses associated with customized or enhanced support services. 5. Termination Provisions: The agreement includes conditions and provisions for terminating the support agreement, such as breach of contract, non-payment, or expiration of the license term. It outlines the rights and obligations of both parties upon termination, including obligations related to intellectual property rights, confidentiality, and returning or destroying licensed materials. Conclusion: The South Dakota Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp offers comprehensive licensing arrangements, ensuring clients receive technical support, maintenance, and updates for their software applications and systems. By covering various types of agreements like standard, customized, enhanced, and extended, the agreement caters to diverse client needs. Its components encompass license terms, support services, responsibilities, payment terms, and termination provisions, creating a well-defined and mutually beneficial partnership between the licensors and licensees.
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