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Using Exit Interview Data Strategically For example, if departing employees consistently talk about employee social events and other unique perks, those items should be used in recruiting messages to target new employees. An often overlooked but highly valuable use for exit data is in re-recruiting former employees. Making the Most of Your Exit Interview Data - People Element peopleelement.com ? exit-interview-data peopleelement.com ? exit-interview-data
Confidentiality. Everything discussed during exit interviews must be kept confidential. HR should assure exiting employees that interview records are confidential. HR should tell employees how they'll present results to management (e.g. in aggregate form or anonymous feedback.)
Research suggests that anonymity breeds honesty. This is especially more salient when dealing with sensitive topics that often arise during an exit interview. If there's a problem with HR, working conditions, managers, motivation, salaries?or anything else?you want to be sure nothing is being left out.
While managers may want to act on the information gained from an exit interview, it would definitely be best to keep it as confidential as many other HR processes. Why Employers Should Conduct Exit Interviews - Aluminati Network Group aluminati.net ? why-employers-should-cond... aluminati.net ? why-employers-should-cond...
What should you include in an exit interview form? Questions about the reasons for departure. ... Questions about what they liked about their job. ... Questions about how you can improve your workplace. ... Questions about whether they were happy with their pay. What Is an Exit Interview Form? (Plus Template and Example) | Indeed.com indeed.com ? career-advice ? starting-new-job indeed.com ? career-advice ? starting-new-job
Make sure the employee knows that the exit interview is confidential, but you may want to ask if the employee is open to you sharing their specific feedback with others in the workplace, like their direct supervisor or the executive in charge of their department.
Exit interviews are seldom mandatory, and a departing employee can opt out if they don't feel comfortable meeting. "It's OK to refuse an exit interview or not to answer questions. If you don't feel comfortable or like you're in a good mental space to answer questions about the company, then don't," Owens said. The job exit interview: Is it OK to let loose? - CBS News cbsnews.com ? news ? exit-interviews-what-... cbsnews.com ? news ? exit-interviews-what-...
While you cannot legally mandate that employees participate in exit interviews, you should do all you can to encourage their cooperation. One of the ways you can do that is by stressing that a departing employee's remarks won't be shared with others in the office, unless you're required to share the information by law.