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Filing a Complaint Use the ONLINE COMPLAINT or. For those without access to a computer or prefer completing a paper complaint form, contact the Contractors Board for a Complaint Form to be mailed to you by calling 615-741-8307.
How to Convey Your Dissatisfaction to Your Contractor Speak up right away. You must tell your contractor early on that you don't like something. ... Maintain an understanding demeanor. You don't like the work and you're worried you'll offend your contractor. ... Get changes to the project in writing (even if only by email).
How to Convey Your Dissatisfaction to Your Contractor Speak up right away. You must tell your contractor early on that you don't like something. ... Maintain an understanding demeanor. You don't like the work and you're worried you'll offend your contractor. ... Get changes to the project in writing (even if only by email).
What Should You Not Say to a Contractor? 'I'm not in a hurry' ... 'I know a great roofer/electrician/cabinet installer! ... 'We had no idea this would be so expensive' ... 'Why can't you work during the thunderstorm/snow/heat wave? ... 'I'll buy my own materials' ... 'I can't pay you today. ... 'I'll pay upfront' ... 'I'm old school.
Complaints against contractors may be filed with CSLB by homeowners, other contractors, subcontractors and employees. Other public agencies also may file complaints. Complaints within the board's jurisdiction involve failure of a licensed contractor to fulfill the terms of an agreement.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
Reputable contractors are often willing to correct mistakes?you just need to bring it to their attention. Reach out, discuss your concerns professionally, and give them a chance to respond. Here are some tips: Give them a call or meet in person if the issues are complex or they're hard to reach.
If you are unhappy with contractor's work, it might be tempting to take legal action or file a lawsuit immediately, but the best course of action is to talk with your contractor about the issue. This can be done by emailing or calling them and asking for a refund or credit for work that was done poorly.