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This means that they must not disclose to any person outside the Home Office, any information that becomes known to them during an assignment. Interpreters shall always respect confidentiality and shall not seek to take advantage of information acquired during, or as a result of their work.
It goes without saying that we need to check that we speak the correct language or dialect to comply with the principle of linguistic competence. Other obvious factors that are important for our decision to accept the assignment are the date, time, location and expected duration of the assignment.
Engaging an interpreter is recommended if:requested by the client.the client cannot comprehend or respond to basic questions in English.you are experiencing difficulty understanding your client, or your client can only respond in a limited way.the client relies on family or friends to communicate.More items...
Engaging an interpreter is recommended when the client: Requests it. Speaks English as a second language and is in a stressful, complex or unfamiliar situation. Is difficult to understand.
Interpreters must treat all information learned during the interpretation as confidential. Information shall only be shared on a need to know basis with other employees and service providers to the extent permitted by law.
Professional interpreters do have limitations; these include but are not limited to confidentiality for the patient, accuracy of information, comfort level with information being translated, and the lack of a relationship with the patient.
Interpreters adhere to standards of confidential communication. Interpreters possess the professional skills and knowledge required for the specific interpreting situation. Interpreters conduct themselves in a manner appropriate to the specific interpreting situation. Interpreters demonstrate respect for consumers.
When to use an interpreter or translator An accredited interpreter or translator should be used when: a person, carer or family member requests an interpreter. a staff member cannot understand the information being conveyed by a person, carer or family member.
Unless a document or a piece of information is translated and transferred accurately, it risks being meaningless to the company receiving it. This can cause potential delays or misunderstandings in important tasks and could lead to financial losses.
Confidentiality involves ensuring that information intended for one purpose is not used for another, without the agreement of the person or organisation supplying that information. Information must not be divulged to another agency or person without the consent of the informant.