The Texas Payment History Request Form is a document used by the Texas Workforce Commission (TWC) to allow individuals to request a record of their unemployment benefit payments. This form is used by claimants who have received unemployment benefits from the TWC and need to view or obtain a printed copy of their payment history. The form is also used to report discrepancies or errors in the claimant's payment history. There are two types of Texas Payment History Request Form: the TWC-836 form, for claimants who are requesting a payment history for the current benefit year, and the TWC-836A form, for claimants who are requesting a payment history for a previous benefit year. Both forms require the claimant's personal information, such as name, social security number, and address, as well as information about the benefit year for which the payment history is being requested.
Texas Payment History Request Form
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FAQ
You can check your claim status online at Unemployment Benefits Services or call Tele-Serv at 800-558-8321. We use information from you and your last employer to determine if you qualify.
Tele-Serv. If you request benefit payment using Tele-Serv by calling 800-558-8321, select Option 1, the Tele-Serv automated system will ask you if you want to request payment for your backdated weeks. Select ?yes? and answer the certification questions like you did for the other claim weeks you requested payment.
Impact on Current Benefits State law requires that you repay your overpayment before we can pay further unemployment benefits. TWC cannot dismiss or forgive an overpayment, and there is no exception in the law for hardship cases.
Apply for benefits as soon as you are unemployed because your claim starts the week you complete the application. However, you may not apply until after your last work day. We cannot pay benefits for weeks before your claim effective date. The effective date is the Sunday of the week in which you apply.
After you have been unemployed for eight weeks, you must be willing to accept a suitable job that pays at least 75 percent of your normal wage. If you do not apply for suitable work, accept suitable work, or return to your regular self-employment work, TWC may disqualify you for benefits.
The TWC said 85% of all claims are verified using this system and are paid within four weeks. The remaining 15% require the person filing the claim to participate in a live video conference to have their identities verified, which sometime stretches the turnaround time past the four-week mark.
To be eligible, you must have filed your initial claim no later than 24 months after the date that the illness, injury, disability, or pregnancy began.
Submit a written request using our Public Information Request Form or a self-composed request in any legible format by: Emailing to openrecs@tceq.texas.gov. Faxing to 512-239-OPEN (6736). Austin, Texas 78753.