[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Subject: Refusal to Accept Late Return of Merchandise Dear [Customer's Name], I hope this letter finds you well. I am writing to address your recent request for returning merchandise to our store, [Store Name]. While we appreciate your patronage and understand that circumstances may arise, I regret to inform you that we cannot accept your late return of merchandise as per our store policy. Here at [Store Name], we prioritize the satisfaction of our valued customers. In order to uphold the fairness and consistency in our return policy, we strictly adhere to the guidelines stated in our terms and conditions. This helps us maintain the quality of our products and ensure a consistent experience for all customers. Upon examining your case, we have found that you initiated your return request after the specified timeframe mentioned in our return policy. According to our policy, we only entertain return requests within [number of days] from the date of purchase, provided that the merchandise is in its original condition with all packaging and labels intact. Unfortunately, we cannot deviate from this policy in your case. We understand that there might be occasions when circumstances prevent customers from returning items within the prescribed timeframe. However, due to the comprehensive nature of our return policy, we are unable to make exceptions individually. This policy applies to all our customers to maintain fairness and consistency. We recommend that you keep the merchandise as it is in your possession or consider alternative methods of transferring its ownership to a third party. Our representatives are available to provide assistance or answer any questions you may have regarding the next steps. Once again, we apologize for any inconvenience this may have caused you. Please do not hesitate to contact us if you require further clarification or if there is anything else we can assist you with. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Title] [Store Name] --- There are no different types of "Texas Sample Letter for Refusal to Accept Late Return of Merchandise" specifically. However, this sample letter can be customized based on the specific circumstances and nature of the business, as these details may vary.