Sample Letter for Cancellation of Contract - Business to Customer
Subject: Cancellation of Contract — Businescustomme— - [Your Company's Name] [Your Name] [Your Title] [Your Company's Name] [Your Company's Address] [City, State, ZIP Code] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Dear [Customer's Name], I hope this letter finds you well. We regret to inform you that we have to cancel the contract [Contract Number] between [Your Company's Name] and [Customer's Name], signed on [Contract Signing Date], for [Product/Service Name]. Unfortunately, due to unforeseen circumstances, we are unable to fulfill the terms of the contract as originally agreed upon. We understand the inconvenience this may cause and sincerely apologize for any difficulties it may pose to you and your business. Our top priority is to provide the highest quality products/services to our valued customers, but in this situation, continuing with the contract is not feasible. We assure you that we have thoroughly considered all possible alternatives before making this decision. We are committed to maintaining transparency and upholding our professional relationship. As a result of this cancellation, we would like to propose a resolution and ensure a smooth process during this transition. Please find the details of the cancellation below: 1. Effective Date: The cancellation will be effective as of [Cancellation Date], allowing for a reasonable time frame before the termination of the contract. 2. Refund: Any payments made by you towards the contract will be promptly refunded in the manner they were received. We kindly request that you provide us with the necessary details to proceed with the refund process, such as the method of payment and account details. 3. Termination Obligations: Both parties shall settle any outstanding obligations, if any, before the termination date stated above. In case of any outstanding payments or unresolved matters, we are committed to working with you towards a mutually beneficial solution. 4. Retrieval or Return of Goods/Services: Please follow the instructions provided by our representatives regarding the retrieval or return of any goods or materials related to the contract. We will make every effort to facilitate this process for your convenience. In closing, we want to express our gratitude for your understanding and cooperation in this unforeseen situation. We genuinely value our customers and strive to provide the best services, ensuring your satisfaction. Should you have any questions or concerns, please do not hesitate to contact our customer service team at [Customer Service Contact]. Again, we deeply apologize for any disruption this cancellation may cause, and we hope to serve you better in the future. We appreciate your understanding and support. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Title] [Your Company's Name]
Subject: Cancellation of Contract — Businescustomme— - [Your Company's Name] [Your Name] [Your Title] [Your Company's Name] [Your Company's Address] [City, State, ZIP Code] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Dear [Customer's Name], I hope this letter finds you well. We regret to inform you that we have to cancel the contract [Contract Number] between [Your Company's Name] and [Customer's Name], signed on [Contract Signing Date], for [Product/Service Name]. Unfortunately, due to unforeseen circumstances, we are unable to fulfill the terms of the contract as originally agreed upon. We understand the inconvenience this may cause and sincerely apologize for any difficulties it may pose to you and your business. Our top priority is to provide the highest quality products/services to our valued customers, but in this situation, continuing with the contract is not feasible. We assure you that we have thoroughly considered all possible alternatives before making this decision. We are committed to maintaining transparency and upholding our professional relationship. As a result of this cancellation, we would like to propose a resolution and ensure a smooth process during this transition. Please find the details of the cancellation below: 1. Effective Date: The cancellation will be effective as of [Cancellation Date], allowing for a reasonable time frame before the termination of the contract. 2. Refund: Any payments made by you towards the contract will be promptly refunded in the manner they were received. We kindly request that you provide us with the necessary details to proceed with the refund process, such as the method of payment and account details. 3. Termination Obligations: Both parties shall settle any outstanding obligations, if any, before the termination date stated above. In case of any outstanding payments or unresolved matters, we are committed to working with you towards a mutually beneficial solution. 4. Retrieval or Return of Goods/Services: Please follow the instructions provided by our representatives regarding the retrieval or return of any goods or materials related to the contract. We will make every effort to facilitate this process for your convenience. In closing, we want to express our gratitude for your understanding and cooperation in this unforeseen situation. We genuinely value our customers and strive to provide the best services, ensuring your satisfaction. Should you have any questions or concerns, please do not hesitate to contact our customer service team at [Customer Service Contact]. Again, we deeply apologize for any disruption this cancellation may cause, and we hope to serve you better in the future. We appreciate your understanding and support. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Title] [Your Company's Name]