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Your first step in complaining about a hotel stay is to talk to the person at the front desk of the hotel. This person will serve as your initial point of contact for lodging a formal complaint or seeking some sort of rectification. You can do this during or after a hotel stay.
"If you're unhappy with your hotel, I recommend giving them the opportunity to make it right before asking for a refund." The hotel may try to move you to a different room or upgrade your accommodations. If you state your intention to check out, a manager has a variety of other ways to keep you happy.
File a complaint on consumerreports.org. Write a complaint on the Better Business Bureau website, at .bbb.org. Submit complaints to relevant organizations in the area or region the hotel servers. This way, you'll let locals know about the problems or bad service you received.