Sample Letter for Denial of Request for Additional Discount
Description How To Politely Decline A Discount Request
How to fill out How Do You Write A Letter Asking For A Discount?
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Letter Of Discount Request Form popularity
Letter Request For Discount Other Form Names
How To Refuse Discount Request Politely Sample FAQ
If you absolutely have to reply negatively to the customer's request for a discount, do so politely. Say you're sorry, but that the price you offered them is the best value package. Stand your ground without getting defensive or forceful, even if the customer insists.
First, don't apologize for your prices. Acknowledge their opinion and that you realize it's a big investment. Explain, in detail, the value they get for their dollars.
Figure out the customer's underlying motivations. The real work starts here, when a customer calls (or writes) in with a request. Draw up a quick game plan. Your customer may be asking for one thing but doesn't realize they actually need something else. Tell them what you can do.
Have a positive, polite & professional tone throughout the letter. Praise the Vendor. Explain your Position. Ask for an Odd Number Discount. Let the supplier Know what would happen if he will not negotiate on price.
Acknowldge that you have received the customer's request. Regret that you will not be able to fulfill the request or honor. State why and apologize for not being able to do so. Offer a solution or a compromise if there's room to offer one. Offer the customer to contact you and to discuss the matter further with you.
Explain how you offer more value than other solutions. Add more value than they were getting. Ask the client why the price is an issue. Agree, but change the terms. Ask what they feel would be an appropriate discount.
If you absolutely have to reply negatively to the customer's request for a discount, do so politely. Say you're sorry, but that the price you offered them is the best value package.
What's your offer? How much are you willing to pay? How much do you want the item for? ( Not too sure about this one)
