Reply Apology and Notice of Shipment in Replacement is a type of customer service response. It is used when an order is damaged, incorrect, or incomplete and is sent to the customer to apologize for the inconvenience and notify them that a new shipment with the correct order will be sent to them. There are two types of Reply Apology and Notice of Shipment in Replacement: 1. Immediate Replacement: This type of response is used when a customer has received an incorrect or damaged order and requires a new shipment right away. This response includes an apology for the inconvenience and notice that a new shipment with the correct order will be sent right away. 2. Delayed Replacement: This type of response is used when a customer has received an incorrect or damaged order and requires a new shipment at a later date. This response includes an apology for the inconvenience and notice that a new shipment with the correct order will be sent at a later date.
Reply Notice
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