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Following up with your customers helps improve their overall experience with your company. You might even solve problems before they become an issue. For example, if you communicate with your customers even after a sale is made, you will be able to deal with any problems they had with your products quickly.
Let me know what you think! Your name Let me know if you have any questions. Your name Speak soon? Your name I look forward to hearing from you! Your name
Tip: When you've followed up and had no previous response, be brief and ask them why, while making it easy for them to answer by giving them options. Finish with a call to action letting them know what you want them to do.
Send a note to say thank you. Some companies send emails. Check in. It's a good strategy to call clients a week or two after the sale and find out how everything is going. Keep the lines of communication open. Think second sale. Ask for referrals.
Start with a killer email subject line that grabs their attention. Make your pitch compelling and personalized. Time your follow-up email to stay relevant but not feel overwhelming. Create a consistent cadence and keep following up with every prospect.
Restate the context of the original email and the value to them. Include your explicit ask. More information: Any additional resources for them to review.
Say thank you. Help them get started with your product or service. Inform them of new features. Ask if there's any way you can help. Upsell. Send them articles that might be helpful.
Add Context. Try to jog your recipient's memory by opening your email with a reference to a previous email or interaction. Add Value. You should never send a follow-up without upping the ante and demonstrating your worth. Explain Why You're Emailing. Include a Call-to-Action. Close Your Email.
Let me know if there's anything you had questions about or need any more details. Tip: Be brief. Be polite by asking if they've looked it over rather than accuse or point out that you haven't received it yet. Add value by giving them context for the urgency if needed or urgency about the next steps.