Credit Card Holder's Inquiry Concerning Billing Error

State:
Multi-State
Control #:
US-0238BG
Format:
Word; 
Rich Text
Instant download

Description

On occasion you will notice that your credit card statement shows a billing error. Perhaps your were billed twice for your annual membership fee or perhaps there is a charge on your statement more than one time. Of course you want to quickly take care of

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FAQ

Dear Sir or Madam: I am writing to dispute a debit in the amount of $______ on my account. The amount is inaccurate because the merchandise I ordered was not delivered. I ordered the merchandise on date.

Send your letter by certified mail, return receipt requested, so you can document what the credit reporting company received. Keep copies of your dispute letter and enclosures. Credit reporting companies must investigate the items in question usually within 30 days unless they consider your dispute frivolous.

Respond quickly. You have 60 days from the time the billing statement is sent to request a correction, so act quickly. Your request needs to be in writing. Then you wait. Don't withhold payment! Cover yourself.

To correct a mistake on a handwritten invoice you have already given to a customer, write a corrected version, mail it with a note explaining the correction, and keep copies of both the incorrect and corrected invoices.

Your full name. Your current address and all addresses you have lived at over the past two years. Copy of a government-issued ID. Copy of a utility bill, bank statement, or insurance statement. A reference line that begins RE: and includes the name of the creditor and the account number for the item(s) you're disputing.

Disputing a credit card charge. Consumers can dispute fraudulent charges on their bill by calling their issuer.You also have the right to dispute a credit card charge for a purchase you willingly made. This can be done for a number of reasons, including services not rendered or dissatisfaction with services rendered.

Dear Sir or Madam: I am writing to dispute a fraudulent charge on my account in the amount of $______. I am a victim of identity theft, and I did not make or authorize this charge.

The name 623 dispute method refers to section 623 of the Fair Credit Reporting Act (FCRA). The method allows you to dispute a debt directly with the creditor in question as long as you have already filed your complaint with the credit bureau and completed their process.

Tell about the billing error. Request correction or ask for more information in the first statement or the last paragraph. Mention anything that can help the reader in getting more information about the error. Write down the check numbers, amounts and attach the relevant photocopies.

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Credit Card Holder's Inquiry Concerning Billing Error