Late Return Authorization (ERA) is a process used by businesses when customers need to return a product after the specified return window has passed. Late return authorizations provide customers with an extended time frame to return a product or to receive a refund. There are two types of Late Return Authorization: 1. Limited Late Return Authorization (LARA): This type of ERA is used when a customer needs to return a product after the specified return window has passed, but within a limited time frame. The customer is usually only granted a partial refund or a store credit. 2. Full Late Return Authorization (FLORA): This type of ERA is used when a customer needs to return a product after the specified return window has passed, and the customer is granted a full refund. This type of authorization is usually only granted in extreme cases, such as when the product was damaged in shipping or is significantly different from what was advertised.