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A return authorization number, or RA, is a unique number that companies issue to authorize you to return an item you have purchased if it is defective or just doesn't suit your needs.Shipping a package without an RA number could cause problems.
RMA is an acronym for Return Material Authorization. A RMA number is assigned to the service order that is created when a customer requests repair, or service of product believed to be defective. RMA numbers are required for all service and repair work performed by Tekscan, Inc.
How does an RMA work? A Return Merchandise Authorization (RMA) is used when a customer wants to return merchandise. The form is filled out by the client and then sent to the seller, based on the seller's return policy the client might get an RMA number, which means the seller is accepting the return of the merchandise.
Mark your RMA number clearly in large text on the outside of the package. Inside the package, please include a letter providing your name, your RMA number, your return shipping address, and a brief description of the problem. Please package the returned product very carefully to prevent damage during transit.
Complete the RMA Request form. A separate form must be submitted for each camera, unless multiple cameras being returned are the same model with the same problem. You will receive an email confirming receipt of the request and containing a Technical Support Ticket number.
Distinguished. This completely depends on the place you bought the merchandise. Some will ask you to pay shipping and handling others don't. You can always contact the company and check and see if the RMA is going to be taken care of or not.
Simply tell us the product(s) you are returning, your reason for the return and your contact details, and we'll create a return label for you.
We want you to be fully satisfied with every item you purchase from Rodan + Fields®. If for any reason you are not completely satisfied, you may return the unused portion of the product within 60 days from the date of order for a full refund of the purchase price (less shipping charges). RETURN INSTRUCTIONS: 1.
First, the customer must call the technical support office and speak with a technician. Secondly, the customer must write the RMA number on the outside of the box that the product is being shipped in. Finally, the customer mails the product.