Second Request for Refund on Returned Merchandise is a process that involves a customer submitting a formal request for a refund or a replacement for a product or service that has been returned. The customer has already attempted to obtain a refund or replacement through the store or manufacturer's customer service department, but was unsuccessful. Types of Second Request for Refund on Returned Merchandise include: • Credit Card Refund— – This involves a customer requesting a credit card refund from their credit card company after returning a product or service to the retailer or manufacturer. • Bank Refund— – This involves a customer requesting a refund from their bank after returning a product or service to the retailer or manufacturer. • Manufacturer Refund— – This involves a customer requesting a refund from the manufacturer after returning a product or service to the retailer or manufacturer. • Store Refund— – This involves a customer requesting a refund from the store after returning a product or service to the retailer or manufacturer.