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Acknowledge the Wrongful Act. Acknowledge That You Hurt her Feelings. Express Your Remorse. State Your Intention Not to Repeat It. Offer to Make Amends. Seek Forgiveness.
I am an imperfect being, but this does not justify the mistakes that I have made to you. I never meant to upset you because you are valuable to me. I always cause some mess. I'm sorry for making you sad and hurting you because of my crazy temper.
Say you are sorry. Make an inventory of how your behavior might have hurt or harmed someone. Say you are sorry again. Tell the other person exactly how you understand the costs of your behavior, and allow the other person to vent, elaborate, or reiterate as needed so that the other person really feels heard.
You need to apologize when you've done something wrong. That's it. Not when someone's mad at you for no reason, not when you want to take the blame just to diffuse a confrontation. When you've messed up and if you've hurt someone, that's when you should apologize.
"You should always apologize for hurtful behavior, even if you think that the person feeling that pain doesn't have a right to feel it, or that you wouldn't have been hurt by it." If you do or say something hurtful, you can help to make it better by showing empathy and genuinely apologizing to your partner.
If something you've done has caused pain for another person, it's a good idea to apologize, even if whatever you did was unintentional. This is because apologizing opens up the doors to communication, which allows you to reconnect with the person who was hurt.
Keep it brief. You don't have to tell the whole story of what went wrong. Don't exaggerate. Don't blame the other person. Keep it sincere and professional.
Dear Recipient Name, Please accept my apology for the misunderstanding with regards to the wrong shipment. I acknowledge that this error has resulted due to miscommunication from my end and I'm sorry for the trouble I may have caused you.
Say you're sorry. Not, I'm sorry, but . . . Just plain ol' I'm sorry. Own the mistake. It's important to show the wronged person that you're willing to take responsibility for your actions. Describe what happened. Have a plan. Admit you were wrong. Ask for forgiveness.