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If you find yourself still waiting on your refund after 21 days of e-filing and six weeks of mailing your return with no updates made to either the Where's My Refund tracker or your online IRS account, you can try to call the agency's main hotline for more information.
This may happen if your return was incomplete or incorrect. The IRS may send you instructions through the mail if it needs additional information in order to process your return. You may also experience delays if you claimed the Earned Income Tax Credit or the Additional Child Tax Credit.
If you still aren't sure what happened with your refund, contact an IRS representative at IRS Tax Help Line for Individuals ? 800-829-1040 (TTY/TDD 800-829-4059).
Hence sometimes the 'we apologize, but your return processing has been delayed beyond the normal timeframe' simply means that your tax return requires special handling, which is why its review will take longer than usual.
One of the reasons your tax refund might be delayed is if the IRS is overwhelmed with a backlog of tax returns. Backups like this could happen when law changes affect how taxes are dealt with. This could also happen when the IRS has more work to do, like sending additional stimulus payments to taxpayers.
The IRS has warned it can take as long as 6 months or more to process paper returns. In a best-case scenario, a paper tax return could have you waiting about four weeks for a refund, ing to the IRS.
If you have already filed your tax return and have not received your refund, you should only call the IRS if: More than 21 days have passed since the tax return was filed electronically. More than six weeks have passed since you sent your paper tax return by mail. The ?Where's My Refund?? tool indicates it.