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Description of the items you are canceling (quantity, size, inventory number, etc) When the cancelation will take effect. Why you are canceling the order. A request for confirmation of the cancelation by the customer (usually in writing, but email is often acceptable)
Begin the cancellation letter with the date, the company's name and address, and your account number. State politely but firmly that you want the company to cancel your account, and give them the customary 30-day notice before you expect it to become effective.
Dear Sir/Madam: This letter is to formally inform you that I am cancelling order number NUMBER and request a full refund. The amount of the order is DOLLAR AMOUNT. I placed the order on DATE.
Respected sir, It is respectfully stated that we apologize to cancel your order as you ordered an item which is not in our stock so we are unable to send you. (show actual problem and situation). The main reason behind is that our supplier was busy with other customers (govt tenders) and we have to cancel your order.
Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you'll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.
I would like to kindly ask you to cancel our order for item name, which we made on same date. The order number is xxxx. It appears that we won't be needing it because mention reason here.