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A template guide for responding to customer inquiries with "thank you for your inquiry" emails and phrase samples. It's important to acknowledge and thank customers for their inquiries.Here are 10 templates that you can use. If you choose to send your thanks through email, make it look professional. Use formal salutations to address your recipient and keep your message concise. How to write this thank-you letter: Begin with a thank you. How to write a Thank you for your inquiry into software? Download this Sample letter to customer about their inquiry on a certain software product now! Thank you for helping me understand how to use CRM software. Need to send a thank you email but not sure how to word it professionally?