Warranty Agreement as to Web Site Software

State:
Multi-State
Control #:
US-13146BG
Format:
Word; 
Rich Text
Instant download

Description

Software, in its most general sense, is a set of instructions or programs instructing a computer to do specific tasks.
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FAQ

For example, when you buy a new car from a car dealer, the warranty states that the car works. If the car doesn't work, the warranty gives the owner the right to have the dealer fix the car under certain conditions (length of time, cause of damage, etc.). These conditions are typically spelled out in the warranty.

A warranty is one of the most important contract provisions in a software contract. The warranty section deals with the performance of the software and what the licensor promises the software will or will not do.

Warranties of software performance are typical in many contracts, in wihch the developer promises that the software will work the way the developer said it would and will fix it free of charge if it doesn't. Such warranties typically last from 90 days to one year after the software is delivered.

A SaaS agreement is a legal contract between a developer of the app and user using the app. The SaaS Agreement is a Terms and Conditions or Terms of Service for SaaS apps. Like the Terms and Conditions or the Terms of Service, it contains the rules and limitations to how the SaaS app is accessed and used.

In short, a warranty is a promise to provide repair, maintenance, replacement or refund of a product for a certain time period.

Yes. Some applications (medical, nuclear technology, aircraft) actually require warranties, and rightfully so, so any software made for these fields typically comes with an explicit warranty. Custom software also usually comes with some kind of agreement regarding performance and reliability.

Under the Uniform Commercial Code, a warranty disclaimer is a statement by which a seller seeks to limit certain types of warranties (e.g., express warranties, implied warranty of merchantability or implied warranty of fitness for a particular purpose), or even disclaim all warranties in the case of goods sold "as is."

SaaS agreements should outline who owns the data that users enter into the platform. This can be a gray area since SaaS providers are responsible for hosting the customer data. It's also a good idea to look for how data is being stored and transmitted, as well as any restrictions on data access.

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Warranty Agreement as to Web Site Software