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Create the system: Acknowledge the grievance: Investigate: Hold the formal meeting: Take your decision and act accordingly: Appeal process: Review the situation: Uproot the main cause of grievance:
You have the statutory right to appeal against all disciplinary and grievance decisions that you consider are wrong or unfair. Your employer should inform you of your right, and the time period for doing so (usually this is up to 5 working days from the original decision).
An appeal is a formal way of asking us to review information and change our decision. You can ask for an appeal if you want us to change a coverage decision we already made. A grievance is any complaint other than one that involves a coverage decision.
Grievance: Concerns that do not involve an initial determination (i.e. Accessibility/Timeliness of appointments, Quality of Service, MA Staff, etc.) Appeal: Written disputes or concerns about initial determinations; primarily concerns related to denial of services or payment for services.
The non-statutory Acas guidance, which accompanies the code, suggests five days as the time within which an employee should normally be invited to an appeal meeting. The employer should comply with any timescale for holding an appeal set out in its own grievance policy.
You are protected from being treated unfavourably for raising a grievance that complains of discrimination. For example, if you were unfairly disciplined or even dismissed. This is known as victimisation.
There are no restrictions on the potential grounds on which an employee can appeal a disciplinary decision. Paragraph 26 of the Acas code of practice on disciplinary and grievance procedures explains that an employee should appeal if they believe that a disciplinary decision is wrong or unjust.
Should you appeal a grievance decision? Yes, if you are unhappy with the decision and want to remain with your employer, then it is a good idea to appeal a grievance decision.