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Excellent customer service skills are vital for resolving resident issues. A successful leasing consultant brings a positive attitude to all situations and works diligently to resolve any resident issues that arise. They are willing to give assistance and advice to any resident that seeks out their support.
Some average as high as 35-40% and some are lower around 20%. I don't hold this against our teams nor do we use this as an indicator that they are doing well. Unfortunately it's a number that relies on leasing agents reporting ALL their traffic, and that doesn't happen if you hold them to some type of benchmark ratio.
At a new luxury property, during lease-up, we usually pay more, to attract the best talent. By more, I mean the starting hourly wage is about $14 - $19/hour depending on experience. Then there is the commission package - usually 10-15% of 1 month's rent.
At the most basic level, every leasing agent should: Have a firm knowledge of the community and surrounding area where they work. Know basic real estate and multifamily terminology.Be able to communicate effectively with prospective residents as well as the community team.
How do I pay rent? What utilities should I take care of? What Is the late rent policy? Is renters insurance required? What happens if I have to move out early? Can I make changes to the apartment? How do I submit a maintenance request? What can I expect when lease renewal time rolls around?
At the most basic level, every leasing agent should: Have a firm knowledge of the community and surrounding area where they work. Know basic real estate and multifamily terminology.Be able to communicate effectively with prospective residents as well as the community team.
Pay varies Today, apartment rental agents make an average of $12.74 an hour, according to PayScale.com. Now that's not a windfall, of course, but some leasing agents receive other benefits, including breaks on rent and paid vacation or sick time.
The amount a commercial real estate Agent receives on a commission is calculated as a percentage of the total commercial property sale price or lease value. While it's illegal due to anti-trust laws to set a market- or industry-wide standard for commission percentages, most Agents earn anywhere from 4% to 8%.