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Add the employee's name, position, and department. Add the name of the manager or supervisor handling the performance improvement plan. Write a brief introduction. List the employee's performance issues and improvement objectives.
Explain the importance of communication. Instruct the employee to express his ideas and feelings when necessary. Explain the importance of remaining calm when communicating. Tell the employee that communication is more effective when words are chosen carefully.
Time management. The better people can multitask, meet deadlines and manage their time, the more productive they will be at work. Customer service. Teamwork. Interpersonal skills. Communication. Writing. Accepting feedback. Organization.
Let the employee know your concern. Share what you have observed. Explain how their behavior impacts the team. Tell them the expected behavior. Solicit solutions from the employee on how to fix the situation. Convey the consequences. Agree upon a follow-up date. Express your confidence.
Create clear metrics of job performance. Have the right mindset. Collect 360 feedback from other team members. Have a one-to-one meeting. Use the Johari window matrix. Ask questions, listen, and understand.
Don't be Afraid to Delegate. Match Tasks to Skills. Communicate Effectively. Keep Goals Clear & Focused. Incentivize Employees. Cut Out the Excess. Train and Develop Employees. Embrace Telecommuting.
Be Honest & Candid With Your Feedback. Focus on Areas of Strength and Weakness. Craft an Improvement Plan for the Under Performing Employee.
1) Time Management. Time management is crucial to your business's success. 2) Organization. Organization can make time management much easier. 3) Interpersonal Communication. 4) Customer Service. 5) Cooperation. 6) Conflict Resolution. 7) Listening. 8) Written Communication.
Don't do it when you're angry. Document the problem. Use company policies to back you up. Include any relevant witness statements. Set expectations for improvement. Deliver the news in person (and proof of receipt) Keep a copy for your records. Follow up.