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Communication. Collaboration and teamwork. Problem-solving. Quality and accuracy of work. Attendance, punctuality and reliability. The ability to accomplish goals and meet deadlines.
Gather information. List employee responsibilities. Use objective language. Use action verbs. Compare performance ratings. Ask open-ended questions. Use a point system.
Level of execution. Quality of work. Level of creativity. Amount of consistent improvement. Customer and peer feedback. Sales revenue generated. Responsiveness to feedback. Ability to take ownership.
Set Performance Standards. Set Specific Goals. Take Notes Throughout the Year. Be Prepared. Be Honest and Specific with Criticism. Don't Compare Employees. Evaluate the Performance, Not the Personality. Have a Conversation.
Self-Evaluation. A self-evaluation requires an employee to judge his or her own performance against predetermined criteria. Behavioral Checklist. 360-Degree Feedback. Management by Objectives. Ratings Scale.
There are three main methods used to collect performance appraisal (PA) data: objective production, personnel, and judgmental evaluation. Judgmental evaluations are the most commonly used with a large variety of evaluation methods.
Make it easy to use. Ensure that the information your evaluation form seeks is clear and concise. Determine the focus of the form. There needs to be a clear purpose. Establish a clearly defined rating scale.
Knowing the steps of service. Immediately greeting customers at the door. A very friendly attitude. Of course, good hygiene. Understanding food safety. Being aware of Allergens. Teamwork Everyone always helps each other.