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An overall performance summary is prepared after the evaluations have been done on each of the areas being assessed.A manager should base the performance summary on how an employee has fared on the categories being evaluated such as communication skills, attendance, customer service, dependability, and initiative.
Accurate, neat, attentive to detail, consistent, thorough, high standards, follows procedures. Increase in number of errors, lacks attention to detail, inconsistency in quality, not thorough, work often incomplete, diminished standards of work produced, does not follow procedures.
Productivity. Productivity is the amount of work you produce in an hour, week, month or year. Efficiency. Efficiency is the amount of resources consumed for an output. Cost Reduction. Customer Satisfaction. Management. Change Management. Business Capabilities. Risk Management.
Set goals that align with company objectives. Invite employees to identify job-specific goals. Set SMART goals. Emphasize attainable goals. Set consistent goals for employees with similar responsibilities.
Specific. You should clearly define goals in specific terms as to what is to be achieved. Measurable. Goals should be measurable, making it easy to track their achievement. Achievable. Relevant. Time-bound.
Be Specific. Business department goals should be specific. Make Progress Measurable. A business department goals report should also assign a degree of measurability to goals. Set Attainable Goals. Be Realistic. Include Timetables.
Creativity. Complex problem solving. Cognitive flexibility. Emotional intelligence. Transdisciplinary skills. People management. New media and virtual communication. Cross cultural fluency.
Motivation. Employee development and organizational improvement. Protection for both the employee and the employer. Productivity goals. Efficiency goals. Education goals. Communication goals. Creativity and problem-solving goals.
Include specific examples to support your observations. Provide guidance for career growth and professional development opportunities. Make sure your default tone is a positive one. SMART goals. Always follow up.