Network Services Agreement
Description
How to fill out Network Services Agreement?
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FAQ
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.The two differ because an SLA is bidirectional and involves two teams.
The following list includes the key provisions to look for when entering into a service agreement, including: payment, scope of services, amendment, termination, liability insurance, confidentiality, IP ownership, and choice of law/dispute resolution.
Network Services include IP addressing, Domain Name System (DNS), primary domain email service, Internet access, web content filtering, security products such as firewalls, VPN termination and intrusion prevention systems (IPS), and the necessary tools and staff to support these services.
A Service Agreement, also sometimes called a General Services Agreement, is a document between a service provider and a client. Within these agreements, the service provider and client outline their expectations for behavior and agree to the bounds of the relationship between them.