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Inform a Customer of an Overpayment ? Example Letters, Guides and Samples Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.
Example: Employee A was paid $500 on their check for the 1/31 pay period. Employee A should have been paid $400. This results in a gross overpayment of $100.
Both federal legislation like the Fair Labor Standards Act (FLSA) and state labor and employment laws give employers the right to recover an overpayment in full.
Dear [Employee], A salary overpayment has been identified on a previous pay period and has been submitted to University Payroll & Benefits for processing. University Payroll & Benefits will send you notification of the overpayment along with the collection process needed to satisfy this debt.
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.
How to write this credit letter: Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.