Subject: Utah Sample Letter for Return of Late Payment and Denial of Discount Dear [Customer's Name], We hope this message finds you well. We are writing to address an important matter regarding the recent payment made for [Product/Service Name] that you have availed from our company. We value your business and always aim to provide the best possible service to our customers. However, upon reviewing our records, we noticed that the payment for the aforementioned invoice was received after the due date, making it classified as a late payment. We understand that situations arise, causing delays in payment. Nonetheless, we must adhere to our company's policy, which states that payments should be received by the specified due date. As a result, we regret to inform you that we are unable to honor the discount mentioned on the invoice due to the late payment. Our commitment remains to provide exceptional service and fair treatment to all our customers. Therefore, it is important for us to emphasize that prompt payment is essential to help maintain a healthy business relationship. Timely payments benefit both parties, ensuring uninterrupted services and allowing us to continue offering competitive prices. We kindly request that you carefully review the outstanding invoice and make the payment immediately. Upon receipt of your payment, we will promptly update our records and process your order accordingly. In case you require any assistance or need further clarification regarding the invoice, please feel free to contact our customer service team at [Customer Service Contact Details]. At [Company Name], we highly appreciate your cooperation and understanding in this matter. We look forward to your prompt action, and we thank you for your ongoing support. Yours sincerely, [Your Name] [Your Position] [Company Name] [Company Address] [City, State, ZIP Code] [Phone Number] [Email Address] Additional Keywords: Utah, late payment, return of payment, denial of discount, late payment policy, prompt payment, outstanding invoice, customer service, business relationship, cooperation, support.
Utah Sample Letter for Return of Late Payment and Denial of Discount
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