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Every time you want to decline to represent a prospective client, you should use a non-engagement letter. Otherwise, you risk the possibility that the prospective client could mistakenly think you're their attorney on a matter.
[Date] [Name and Address of Client] Dear [Client's Name]: This letter will confirm our understanding that effective [DATE] this firm will no longer represent you in connection with [LEGAL MATTER]. I urge you to promptly retain other counsel to represent you in this matter.
After you left our offices yesterday, we performed a formal conflict-of-interest check and found that our firm does indeed have a conflict of interest involving your intended adversary in this case, [Name]. Unfortunately, this conflict cannot be resolved in a manner that would allow us to represent you in this matter.
Be polite but direct. Hi [name], Thank you for taking the time to contact us and for your interest in working with our business. Unfortunately, we are unable to fulfill your request at this time [provide any relevant information as to why you cannot fulfill this request].
Dear {Salutation}: In response to your request when you contacted this firm, I have reviewed the information you provided regarding possible representation in the matter of:________________. I appreciate the confidence you have expressed in our firm; however, the firm has decided not to represent you in this matter.
???As you may know from the mutual acquaintance who referred us to you, we value our reputation for integrity above all else. In looking at our client list, we find several potential conflicts of interest. So on that basis, regrettably we cannot take on your project without violating the trust of other clients.?
How to say no in any situation ? 20 phrases I appreciate the offer/invite, but I can't commit. I'm honored by the offer/invites, but can't. I'm flattered you considered me, but unfortunately I'll have to pass this time. I appreciate the offer/invite, but I am completely booked. Thank you for thinking of me, but I can't.
Some examples of a conflict of interest could be: Representing a family member in court. Starting a business that competes with your full-time employer. Advising a client to invest in a company owned by your spouse.