Utah Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corp regarding license arrangements

• Category: Corporations - Public - Support
• State: Multi-State
• Control #: US-EG-9292
• Format: Word; Rich Text

Description

Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages. Title: Understanding the Utah Support Agreement for License Arrangements between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp: Types and Detailed Description Introduction: In the realm of software licensing, the Utah Support Agreement holds significant importance, particularly between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. This comprehensive agreement outlines the terms, conditions, and responsibilities related to license arrangements. This article aims to provide a detailed description of the Utah Support Agreement, highlighting relevant keywords and addressing potential variations within this framework. 1. Overview of the Utah Support Agreement: The Utah Support Agreement serves as a legal document that governs the provision of technical support and maintenance services for licensed software between the parties involved. It sets the foundation for successful license arrangements, ensuring the delivery of efficient solutions and collaborative problem-solving. 2. Key Parties Involved: The agreement incorporates the following key parties: — 724 Solutions, Inc.: A prominent software development company specializing in providing robust solutions for financial institutions. — 724 Solutions InternationalNRLRL: A subsidiary of 724 Solutions, Inc., responsible for international operations and support services. Chicoryrp Strategic Technology Corp: A leading financial services corporation engaged in technological innovation and advancements. 3. Specific License Arrangements Covered: The Utah Support Agreement covers multiple license arrangements, including: — Software License: Details applicable to authorized usage and distribution of proprietary software developed by 724 Solutions, Inc. — Maintenance License: Outlines provisions for regular updates, bug fixes, and patches to ensure software stability and functionality. — Technical Support License: Defines the scope and availability of technical assistance, troubleshooting, and issue resolution. 4. Key Components of the Utah Support Agreement: a. Scope of Services: Specifies the range of services provided by 724 Solutions, Inc. and the associated benefits for the licensee. b. Service Level Agreements (SLAs): Establishes performance benchmarks and expectations, ensuring timely response and resolution for technical support requests. c. Support Channels: Describes the preferred methods of communication, such as phone, email, or a dedicated support portal. d. Issue Escalation Procedure: Outlines the process for escalating complex or critical issues to higher-level support teams or management if required. e. Maintenance and Updates: Illustrates the provision of regular software updates, bug fixes, security patches, and version upgrades. f. Training Services: Addresses the availability of training programs, user manuals, and other learning resources to ensure effective utilization of licensed software. g. Intellectual Property Rights: Establishes the ownership and protection of intellectual property, licensing restrictions, and confidentiality obligations. h. Payment Terms: Details the financial aspects, including license fees, professional service fees, and any additional costs related to support and maintenance. i. Term and Termination: Specifies the duration of the agreement, renewal terms, termination conditions, and associated penalties. Conclusion: In summary, the Utah Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a comprehensive legal document that governs license arrangements and support services. This article provided a detailed description of the different types of license arrangements covered within this agreement, along with the key components thereof. Understanding the nuances of this agreement is pivotal for ensuring smooth collaboration and optimal utilization of licensed software within the financial technology sector.

Title: Understanding the Utah Support Agreement for License Arrangements between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp: Types and Detailed Description Introduction: In the realm of software licensing, the Utah Support Agreement holds significant importance, particularly between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. This comprehensive agreement outlines the terms, conditions, and responsibilities related to license arrangements. This article aims to provide a detailed description of the Utah Support Agreement, highlighting relevant keywords and addressing potential variations within this framework. 1. Overview of the Utah Support Agreement: The Utah Support Agreement serves as a legal document that governs the provision of technical support and maintenance services for licensed software between the parties involved. It sets the foundation for successful license arrangements, ensuring the delivery of efficient solutions and collaborative problem-solving. 2. Key Parties Involved: The agreement incorporates the following key parties: — 724 Solutions, Inc.: A prominent software development company specializing in providing robust solutions for financial institutions. — 724 Solutions InternationalNRLRL: A subsidiary of 724 Solutions, Inc., responsible for international operations and support services. Chicoryrp Strategic Technology Corp: A leading financial services corporation engaged in technological innovation and advancements. 3. Specific License Arrangements Covered: The Utah Support Agreement covers multiple license arrangements, including: — Software License: Details applicable to authorized usage and distribution of proprietary software developed by 724 Solutions, Inc. — Maintenance License: Outlines provisions for regular updates, bug fixes, and patches to ensure software stability and functionality. — Technical Support License: Defines the scope and availability of technical assistance, troubleshooting, and issue resolution. 4. Key Components of the Utah Support Agreement: a. Scope of Services: Specifies the range of services provided by 724 Solutions, Inc. and the associated benefits for the licensee. b. Service Level Agreements (SLAs): Establishes performance benchmarks and expectations, ensuring timely response and resolution for technical support requests. c. Support Channels: Describes the preferred methods of communication, such as phone, email, or a dedicated support portal. d. Issue Escalation Procedure: Outlines the process for escalating complex or critical issues to higher-level support teams or management if required. e. Maintenance and Updates: Illustrates the provision of regular software updates, bug fixes, security patches, and version upgrades. f. Training Services: Addresses the availability of training programs, user manuals, and other learning resources to ensure effective utilization of licensed software. g. Intellectual Property Rights: Establishes the ownership and protection of intellectual property, licensing restrictions, and confidentiality obligations. h. Payment Terms: Details the financial aspects, including license fees, professional service fees, and any additional costs related to support and maintenance. i. Term and Termination: Specifies the duration of the agreement, renewal terms, termination conditions, and associated penalties. Conclusion: In summary, the Utah Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a comprehensive legal document that governs license arrangements and support services. This article provided a detailed description of the different types of license arrangements covered within this agreement, along with the key components thereof. Understanding the nuances of this agreement is pivotal for ensuring smooth collaboration and optimal utilization of licensed software within the financial technology sector.