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It is not mandatory to ask the name. As you have identified, asking names normally leads to biased opinions and answers, if the survey questions are of critical in nature. If you use name also in your data analysis then you can keep name in your questionnaire.
Rating ScalesThree-point Scales. Good - Fair Poor. Agree Undecided - Disagree.Five-point Scales (e.g. Likert Scale) Strongly Agree Agree Undecided / Neutral - Disagree - Strongly Disagree.Seven-point Scales. Exceptional Excellent Very Good Good Fair Poor Very Poor.
Here are some examples of Likert scale survey topics and questions: I prefer to shop online rather than in stores. The answer options might include strongly agree, agree, neither agree nor disagree, disagree, and strongly disagree.
12 Tips for writing survey answersSurvey answer choices should be clear and concise.Don't use 'extreme absolutes'3. Answers should be 'collectively exhaustive'Limit your number of answers per question.Provide 'No Opinion' answer options (when necessary)Good survey answers are 'Mutually Exclusive'More items...
A rating scale is a closed-end survey question that is used to evaluate how survey responders feel about a particular product or statement. Responders are typically asked to choose from a range of options which are scaled between two extremes like Excellent to Terrible.
A more appropriate scale when rating importance in your questionnaire is: Not at all important, Slightly Important, Important, Fairly Important, and Very Important, or numbering 0 to 5 as an interval scale.
7 tips for writing a great survey or pollAsk more closed-ended questions instead than open-ended questions.Ensure your survey questions are neutral.Keep a balanced set of answer choices.Don't ask for two things at once.Keep your questions different from each other.Let most of your questions be optional to answer.More items...
7 Steps to Create a Community Feedback Survey. Set your objectives.Set Your Objectives.Write Your Survey Questions.Test, Test, Test!Send It To Members.Collect Responses.Analyze the Responses.Act on the Results.
Rating Scale (Likert) questions are widely used in surveys....Insert a Rating Scale (Likert) Question(1) the top text box to add the question title;(2) the answer area with four default answer labels, five corresponding scales, and many radio buttons;(3) and the Submit button.25-Feb-2020
Here are four steps to a successful survey:Step one: create the questions.Step two: ask the questions.Step three: tally the results.Step four: present the results.