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You will need to call 866-832-2363 (Available am to pm, Monday - Friday. Closed Saturday, Sunday and state holidays.) to resolve the problem or reopen your claim.
You may contact the VEC Customer Contact Center at 1-866-832-2363 (Available am to pm, Monday - Friday.
If you are still experiencing difficulties, you can contact Customer Service at CustomerService@vec.virginia.gov or 804-786-4318. NOTE: Do not call this number if you have Unemployment questions.
Q: When can I expect my first payment? A: You should receive your payment within 14 calendar days after you file your weekly request for payment of benefits. You may not receive your payment on the same day of the week each time you file your request for payment.
If you are still experiencing difficulties, you can contact Customer Service at CustomerService@vec.virginia.gov or 804-786-4318. NOTE: Do not call this number if you have Unemployment questions.
You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.
You will need to call 866-832-2363 (Available am to pm, Monday - Friday. Closed Saturday, Sunday and state holidays.) to resolve the problem or reopen your claim.
You may contact the VEC Customer Contact Center at 1-866-832-2363 (Available am to pm, Monday - Friday.
Sometimes you just have to talk to a live person to get answers to your questions. In that case, you can call the VA Unemployment Phone Number: Toll Free: 1-866-832-2363.