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No matter the contract type, a well formed outsourcing agreement should include: Intellectual property rights. Business process. Detailed description of services. Payment schedule. Insurance requirements. Warranties. Contract terms. Service level agreements.
There are three main types of outsourcing contracts that you may want to consider: fixed price, target cost contract, and time and materials contract.
The four most common types of outsourcing contracts include fixed-price contracts, time-and-materials contracts, cost-plus contracts and managed services contracts.
What should be included in an outsourcing agreement? The term. ... The outsourced services and level of service by the supplier. ... Pricing and charging. ... The transfer of employees. ... Asset transfers. ... Intellectual property rights. ... Data protection. ... Warranties and liability clauses.
The fact is, when cost reduction is the primary objective in an outsourcing initiative, the service provider often achieves that goal within the first two years. But outsourcing is a long-term arrangement, with many contracts having a five- or even 10-year term.
The 19 clauses we recommend including in every outsourcing contract are: Detailed project scope. Service-level agreements. Contract duration. Transfer of assets. Warranty and liabilities. Product ownership. IP protection clause. Data Protection.