Vermont Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Request for Refund — ReturneMerchandiseis— - Order Number [XXXX] [Your Name] [Your Address] [City, State, Zip] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, Zip] Dear [Merchant's Name], I hope this letter finds you well. I am writing to inform you about my recent purchase of [Product Name] from your esteemed store, made on [Purchase Date], with the order number [XXX]. Regrettably, upon receiving the merchandise, I have found it to be defective/faulty/misrepresented. The [Product Name] I received does not function as described in your online product description. Specifically, [describe the specific issue or defect you have encountered in detail]. This discrepancy in functionality and quality significantly disappointed me, as I had high expectations based on the information provided on your website. To rectify this matter, I kindly request a refund for the full purchase price of [Amount] in accordance with [Merchant's] refund policy. I have attached the original invoice and proof of the returned merchandise for your reference. According to your refund policy, I have returned the product to your store via [preferred shipping carrier] on [Return Shipment Date]. I have enclosed the return tracking number for your convenience. I anticipate that the package will reach your facility soon. Considering the circumstances, I kindly request your prompt attention to this matter. I sincerely hope you understand the inconvenience this has caused me and the urgent need for resolution. As a loyal customer, my satisfaction is of utmost importance to me, and I trust that [Merchant's Name] shares the same commitment to customer service. I would appreciate your confirmation upon receipt of the returned merchandise and a refund processing timeline. I kindly request that the refund be issued in the same form as the original payment [or specify an alternative method, such as store credit]. If, for any reason, you require additional information or further clarification regarding this matter, please do not hesitate to contact me via email or phone. I am available at your convenience to discuss any concerns and resolve this issue promptly. Thank you for your immediate attention to this matter. I am confident that you will handle this situation efficiently, reaffirming my faith in [Merchant's Name]. I look forward to receiving a favorable response within [a reasonable timeframe, such as 7-10 business days]. Yours sincerely, [Your Name]

Subject: Request for Refund — ReturneMerchandiseis— - Order Number [XXXX] [Your Name] [Your Address] [City, State, Zip] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, Zip] Dear [Merchant's Name], I hope this letter finds you well. I am writing to inform you about my recent purchase of [Product Name] from your esteemed store, made on [Purchase Date], with the order number [XXX]. Regrettably, upon receiving the merchandise, I have found it to be defective/faulty/misrepresented. The [Product Name] I received does not function as described in your online product description. Specifically, [describe the specific issue or defect you have encountered in detail]. This discrepancy in functionality and quality significantly disappointed me, as I had high expectations based on the information provided on your website. To rectify this matter, I kindly request a refund for the full purchase price of [Amount] in accordance with [Merchant's] refund policy. I have attached the original invoice and proof of the returned merchandise for your reference. According to your refund policy, I have returned the product to your store via [preferred shipping carrier] on [Return Shipment Date]. I have enclosed the return tracking number for your convenience. I anticipate that the package will reach your facility soon. Considering the circumstances, I kindly request your prompt attention to this matter. I sincerely hope you understand the inconvenience this has caused me and the urgent need for resolution. As a loyal customer, my satisfaction is of utmost importance to me, and I trust that [Merchant's Name] shares the same commitment to customer service. I would appreciate your confirmation upon receipt of the returned merchandise and a refund processing timeline. I kindly request that the refund be issued in the same form as the original payment [or specify an alternative method, such as store credit]. If, for any reason, you require additional information or further clarification regarding this matter, please do not hesitate to contact me via email or phone. I am available at your convenience to discuss any concerns and resolve this issue promptly. Thank you for your immediate attention to this matter. I am confident that you will handle this situation efficiently, reaffirming my faith in [Merchant's Name]. I look forward to receiving a favorable response within [a reasonable timeframe, such as 7-10 business days]. Yours sincerely, [Your Name]